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Participant recruitment and retention in a pilot program to prevent weight gain in low-income overweight and obese mothers
© Chang et al; licensee BioMed Central Ltd. 2009
Received: 2 February 2009
Accepted: 21 November 2009
Published: 21 November 2009
Recruitment and retention are key functions for programs promoting nutrition and other lifestyle behavioral changes in low-income populations. This paper describes strategies for recruitment and retention and presents predictors of early (two-month post intervention) and late (eight-month post intervention) dropout (non retention) and overall retention among young, low-income overweight and obese mothers participating in a community-based randomized pilot trial called Mothers In Motion.
Low-income overweight and obese African American and white mothers ages 18 to 34 were recruited from the Special Supplemental Nutrition Program for Women, Infants, and Children in southern Michigan. Participants (n = 129) were randomly assigned to an intervention (n = 64) or control (n = 65) group according to a stratification procedure to equalize representation in two racial groups (African American and white) and three body mass index categories (25.0-29.9 kg/m2, 30.0-34.9 kg/m2, and 35.0-39.9 kg/m2). The 10-week theory-based culturally sensitive intervention focused on healthy eating, physical activity, and stress management messages that were delivered via an interactive DVD and reinforced by five peer-support group teleconferences. Forward stepwise multiple logistic regression was performed to examine whether dietary fat, fruit and vegetable intake behaviors, physical activity, perceived stress, positive and negative affect, depression, and race predicted dropout as data were collected two-month and eight-month after the active intervention phase.
Trained personnel were successful in recruiting subjects. Increased level of depression was a predictor of early dropout (odds ratio = 1.04; 95% CI = 1.00, 1.08; p = 0.03). Greater stress predicted late dropout (odds ratio = 0.20; 95% CI = 0.00, 0.37; p = 0.01). Dietary fat, fruit, and vegetable intake behaviors, physical activity, positive and negative affect, and race were not associated with either early or late dropout. Less negative affect was a marginal predictor of participant retention (odds ratio = 0.57; 95% CI = 0.31, 1.03; p = 0.06).
Dropout rates in this study were higher for participants who reported higher levels of depression and stress.
Current Controlled Trials NCT00944060
Recruitment and retention are important determinants of success for programs to improve nutrition and lifestyle behaviors, especially when participants are from low-income and racial/ethnic minority populations [1, 2]. Recently, weight loss interventions that focused on physical activity and/or dietary intake behaviors among middle-aged overweight and obese adults have shown less than optimal retention rate: 47.0%-74.7% at six months [3–6] and 42.5%-70% [3, 7–11] at one-year follow up.
Factors contributing to low retention (high dropout) rates among middle-aged overweight and obese women who participated in weight loss interventions have been reported. These predictors included poor eating behaviors [7, 12, 13], less physical activity [7, 12], greater stress, higher emotional disturbance , more depression [7, 12, 13], and non-white race/ethnicity . This study examines potential predictors of dropout in a Mothers In Motion (MIM) program to prevent weight gain among young, low-income overweight and obese mothers. The MIM intervention messages were delivered to the young mothers (ages 18-34) through an interactive DVD (IDVD) and a series of peer support group teleconferences (PSGTs). The MIM's innovative approach was refined in a pilot study (P-MIM) via a partnership with Michigan State University and Michigan's Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
The objectives of the P-MIM were to 1) evaluate the intervention in terms of treatment fidelity and acceptability, 2) identify successful strategies for participant recruitment and maintaining active participation, and 3) collect and analyze preliminary indicators of P-MIM's effect on dietary intake, physical activity, stress, affect, and body weight, compared to a control group. This paper describes effective strategies for recruitment and retention in the P-MIM (objective 2) and examines whether dietary fat, fruit, and vegetable intake behaviors, physical activity, perceived stress, positive and negative affect, depression, and race are significant predictors of early (two-month post intervention or six months from baseline) and late (eight-month post intervention or one-year from baseline) dropout and overall retention among study participants. We also present recommendations to improve recruitment and retention of low-income participants in studies with similar populations and intervention approaches.
Participants were recruited from three WIC programs in southern Michigan. WIC is a federally funded program that provides nutrition consultation and other services to low-income pregnant/breastfeeding women and young children (< 5 years).
Every woman coming to the collaborating WIC clinics during the data collection dates (June-July, 2007) was personally invited by trained recruiters to provide demographic information via a self-administered questionnaire. Then, women were invited to be screened except those who were obviously pregnant or older than 34 years. The screening survey addressed inclusion and exclusion criteria. Our enrollment process aimed for equal numbers of participants in two racial groups (African American and white) and three body mass index (BMI) categories (25.0-29.9 kg/m2, 30-34.9 kg/m2, and 35.0-39.9 kg/m2).
Non-pregnant African American and white women between 18 and 34 years old who understood and spoke English and had a measured BMI between 25.0 and 39.9 kg/m2 were eligible for this study. Additional inclusion criteria included having a youngest child between 6 weeks and 3.5 years of age enrolled in one of our three collaborating WIC programs, not planning to become pregnant or change WIC clinics during the study, providing accurate contact information, and agreeing to provide updates for contact information and pregnancy status, willingness to accept randomized participation assignments, agreeing to participate in the project for 1.5 years, and willingness to have blood glucose tested via finger stick. Exclusion criteria. Women with fasting blood glucose greater than 126 mg/dl or random (non-fasting) blood glucose greater than 200 mg/dl, self-reported type 1 or 2 diabetes or an eating disorder, or inability to walk more than one block without resting or shortness of breath were excluded. Eligible participants provided their individual telephone and address and a telephone number of one back-up contact (relative, friend, or neighbor). The study procedure was approved by the Institute of Review Board at Michigan State University. Consent forms included demographic data for randomization.
We enhanced recruitment by emphasizing confidentiality and enlisting positive support from WIC personnel at the collaborating program sites. During recruitment, a DVD was used to help potential participants become familiar with the MIM study's materials and protocol, including requirements and incentives. Recruiters were Asian or white students and University staff who were trained to be culturally sensitive, speak clearly, and listen respectfully. They explained the study's purpose, requirements, confidentiality, flexible scheduling, benefits of participation (e.g., no-cost prevention of weight gain with strategies to mange stress), and incentives. They also emphasized that P-MIM was a collaborative effort between WIC and Michigan State University.
During recruitment, we obtained two working phone numbers from each participant. Also, they were asked to provide the best time to reach for a 45-55 minute interview. Trained interviewers used a flexible schedule including nights/weekends, provided toll-free numbers for return calls, made repeated calls over a 4-week period if necessary to reach participants, and called the same assigned participants for interview throughout the project. A computerized tracking system kept confidential records of participants' responses and each attempted phone contact. We mailed easy-to-read reminders before and sent thank-you letters after each phone interview. The MIM logo, developed with input from WIC partners and the target audience, was used on all correspondence mailed materials for this study. To further maintain contact, we mailed birthday and holiday greeting cards to participants.
We provided a $5.00 incentive when participants contacted us via phone or a postcard with a change of address, phone number, or pregnancy status. We also provided incentives that reimbursed participants for their time and cell phone costs, e.g., $40 for completing a telephone interview and returning to the WIC clinic where they had been recruited to have their body weight measured. At the final data collection, a bonus incentive was provided: $10 for a completion of the final data collection and $20 if interviews were complete for all three time points of data collection.
Following the baseline telephone interview, participants were randomly assigned to an intervention (diet, physical activity, stress management, usual WIC care, n = 64) or a control group (usual WIC care and an option of receiving IDVD at the end of the study, n = 65) equalized for racial representation and three BMI categories.
This 10-week pilot intervention was developed following a community-based participatory research model. Its theory-based culturally sensitive educational messages were delivered via a series of five chapters in an IDVD (10-15 minutes/chapter) that were reinforced by five PSGTs (30 minutes/per session). The IDVD featured peers (overweight and obese WIC mothers) and the PSGTs were led by educators from three collaborating WIC programs in Michigan. The five chapter topics in the IDVD were stress management and avoiding eating foods for comfort, ways to be physically active with young children, grocery shopping and food label reading, meal planning, and food preparation. Each chapter included an interactive information presentation (1-2 minutes), culturally sensitive narratives (7-10 minutes), a section on setting personal goals (2-3 minutes), and three quiz questions (~20 seconds) to verify attention to the content.
A package of intervention materials with the MIM logo was sent via certified mail (signature required) to intervention participants' homes. The intervention package included one five-chapter IDVD, five weekly worksheets, five quizzes, five pamphlets, two postcards for reporting changes of address or phone number, and one postcard for pregnancy status notification.
Viewing IDVD at home
Intervention participants were asked to view a designated chapter in the IDVD every other week (10-15 minutes/chapter) for 10 weeks and to refrain from sharing the IDVD with other WIC mothers during the study. After viewing a designated chapter, they answered three quiz questions and wrote one or two short- and long-term goals on their weekly worksheets, and monitored their progress for seven days by circling whether their progress that day was 'not so great," "so so," or "great." Weekly worksheet and quiz questions were mailed to the study office.
Intervention participants were asked to call in to a scheduled PSGT the week after they viewed a designated chapter in the IDVD. A moderator and assistant moderator were on-line as participants called in to PSGTs. The moderator opened the group with an "ice-breaker" activity and introduced ground rules and specific subtopics that were consistent with contents presented in the previous week of IDVD at the beginning of each session. Participants were asked to share their personal goals, report problems with application, and encourage each other to make positive lifestyle behavioral changes. The moderator assisted in problem solving, identified barriers in behavior changes, and assessed participants' ability to apply learned cognitive skills to daily life. The assistant moderator took notes and kept track of who was online. The session closed with participants' reviews of lessons learned and possible new strategies for behavioral changes. The moderator also reminded participants of the following week's topics in the IDVD and procedures.
Usual WIC care
Regardless of her group assignment, each participant received WIC nutrition education for approximately 20 minutes every six months during the re-certification appointment for her young child(ren).
Survey data were collected by telephone interview and body weight was measured at collaborating WIC clinics at three time points: baseline, two-month post intervention (six-month follow up), and eight-month post intervention (one-year follow up).
Fat, fruit, and vegetable intake
The National Cancer Institute (NCI) 15-item Fat Screener and algorithm with established predictive validity was used to generate a fat intake score, with a higher score indicating a higher percent of calories from fat [15, 16]. The NCI fruit and vegetable Short Assessment Form and algorithm with established predictive validity (19 items) were used to generate a score, with a higher score indicating a higher fruit and vegetable intake [17, 18].
The Godin Leisure Time Exercise Questionnaire with established validity and reliability was used to measure moderate physical activity (6 items) . Participants were asked how frequently and for how long they participated in moderate physical activity in the last seven days (i.e., walking, jogging, biking, aerobic exercise, dancing, and playing active activities with children). We multiplied METs (metabolic equivalent hours per week) for each activity  and summed six activities to a single score with a higher score indicating more physical activity.
The Perceived Stress Scale (9 items) with established validity and reliability was used to measure stress. Responses to each item were rated on a 4-point scale ranging from 1 (rarely or never) to 5 (usually or always) . Nine items were summed to create a score with a higher score indicating less stress.
The 18-item Positive Affect and Negative Affect Scale (PANAS) with established validity and reliability was used to measure affect, a prevalent and relevant outcome of stress [18, 19]. Participants responded to a list of words that describe different feelings and emotions, e.g., happy, interested, strong (positive affect), stress, upset, and guilty (negative affect). Responses to each item were rated on a 5-point scale ranging from 1 (very slightly or not at all) to 5 (extremely) . Eleven negative affect items were summed to create a score with a higher score indicating experience of less negative affect. Similarly, seven positive affect items were summed to create a score with a higher score indicating stronger positive affect.
The Center for Epidemiologic Studies Depression Scale (CES-D) with established validity and reliability was used to measure depression (20 items). Responses to each item were rated on a 4-point scale ranging from 0 (rarely or none of the time) to 3 (most or all of the time) . Twenty items were summed to create a score with a higher score indicating more depression.
Height and weight
Height without shoes was measured to the nearest 0.1 cm using a wall-mounted stadiometer. Weight was measured to the nearest 0.1 kg on an electronic scale with the participants wearing light clothing and no shoes. These two measurements were done at the collaborating WIC clinics. BMI was calculated from weight (kg)/height (m2). Baseline height and weight were measured by trained recruiters and follow up body weight was measured by trained WIC staff members.
Procedures were evaluated via recruiters' log notes, focus groups with P-MIM intervention participants, and focus groups with WIC personnel. Of the 28 intervention participants who had completed phone interviews (two-month post intervention) and were invited to attend focus group discussions, 12 participants attended one of three focus groups. In addition, five focus groups were conducted with a total of 25 WIC personnel. A trained moderator used a semi-structured interview guide to lead the group discussions. A trained research assistant audio-taped the proceedings and took notes. At the end of each focus group discussion, the moderator verified the data collected by summarizing main points from the discussion and asking participants if any key ideas were missed. The group discussion took place in collaborating County Health Department meeting rooms. Participants signed consent forms before participation and the procedure was approved by Michigan State University Institute of Review Board.
Quantitative data analysis
Women who became pregnant (n = 5 at six-month follow up, n = 6 between six-month and one-year follow up) during the trial were excluded from analysis because of violation of inclusion criteria. T-test and Mann-Whitney tests were used to analyze continuous variables and chi-square was used for analysis of categorical variables. Forward stepwise multiple logistic regression was performed to identify predictors of early and late dropout and overall retention, all via NCSS software . We defined dropouts as participants who did not complete either telephone interview or a body weight measure at one-year follow up. Qualitative data analysis. Common themes were identified from recruiters' log notes. Research assistants transcribed focus group audiotapes and incorporated the moderator's field notes. Two research assistants coded data independently to identify common themes with 96% inter-rater agreement.
Compared to those not in the trial (n = 878), a higher proportion of those in the trial (n = 129) had at least some college education (p < 0.05). Compared to women who were eligible but not enrolled (n = 65), those eligible and enrolled (n = 129) were 1.5 years older (p < 0.05) and were more likely to be former smokers (p < 0.05). No other differences were found in racial groups and BMI categories between these two groups.
Demographic Comparison of Retainers and Dropouts (N = 118)
(n = 48)
(n = 70)
t(116) = 2.3
t(116) = 1.8
Body mass index (kg/m2)
t(116) = 0.47
χ2 (1) = 0.462
χ2 (2) = 0.94
Smoke but quit
χ2 (3) = 13.78
Some high school
Some college or technical school
College degree or higher
χ2 (6) = 7.76
Change of Address and Phone Numbers
Of 129 women enrolled in the study, 48 (37.2%) participants notified us for a change of address (n = 16, 12.4%), phone number (n = 30, 23.3%), or both (n = 2, 1.6%) during the one-year project. Seventeen participants (35.42%) notified us for a change of contact information two or more times. The community advisory group explained that phone disconnections and changed numbers were frequent because of different "pay as you go" (pre-paid) phone plans as well as missed/late payments on traditional phone bills.
Figure 1 presents sample retention. Of 118 participants, 70 (59.3%, six months follow up) and 48 (40.7%, one-year follow up) completed telephone interviews and 58 (49.2%, six months follow up) and 39 (33.0%, one-year follow up) returned to the WIC clinics for a body weight measure. The main reasons for dropout were loss to follow up (54/118, 45.8%; mainly due to disconnected phones) and self-reported loss of interest (16/118, 13.6%).
Predictors of Early and Late Dropout and Overall Retention
Comparison of Psychosocial and Lifestyle Behavior Variables between the Retainers and Dropouts (N = 118)
(n = 48)
(n = 70)
1 Fat intake behaviors (% of total calories from fat)
t(116) = -0.31
Fruit and vegetable intake behaviors (cups/day)
Z(116) = 0.73
Physical activity (MET)
Z(116) = 1.22
t(116) = 0.96
t(116) = 0.24
t(116) = 1.78
t(116) = -1.44
Predictors of Early and Late Dropouts and Overall Retention
95% confidence interval
Early dropout (Two-month post intervention): N = 1241
Late dropout (Eight-month post intervention): N = 702
Overall retention: N = 1183
Recruiters' Log Notes
By showing respect, establishing rapport, and providing incentives, we were able to recruit young, low-income overweight and obese mothers that are often considered "hard to reach." Baby-sitting was critical because WIC personnel and mothers perceived it as a sign of caring. In fact, some WIC mothers who had refused to participate during the initial invitation decided to participate after they saw the positive interaction between the recruiters and their children. We also found talking to each woman individually was more successful than recruiting two or more participants at the same time.
Focus Group Discussions for Recruitment/Screening Procedure and Retention
The P-MIM intervention participants said that the IDVD was about having a happy and healthy family so that the key message to recruit their peers should be "happy and healthy family" rather than "prevention of weight gain." Retention. Intervention participants. Lack of understanding study requirements and incentives affected retention rate. Mothers stated that they could not remember the study requirements and incentives after signing a consent form because of all the distractions at WIC clinics. They suggested providing a flyer with key study requirements and incentives for participants to take home and making reminders at the end of each telephone interview. WIC personnel. To increase retention rate, WIC personnel suggested having newly recruited study participants return to their WIC clinics where they were recruited to pick up the first study package as a condition of enrollment. Potential participants who return for this first step are more likely to follow through and actively participate throughout the study.
Researchers have reported the importance of matching racial background of recruiters and the target audience to enhance recruitment . Our white and Asian recruiters were able to recruit African Americans and whites with nearly equal success, suggesting that training for cultural sensitivity can help overcome some potential recruitment problems.
Our findings verify findings of previous studies that reported difficulties in maintaining participation in longitudinal studies when phone numbers and addresses are not stable [1, 24]. Therefore, it is critically important to include a provision for updating contact information in planned incentives for such studies.
Our retention rate at six-month follow up was 59.3%. Other researchers have reported six-month follow up retention rate of 47% for a community-based weight management program for overweight and obese adults  and 73% for a primary care weight management intervention for low-income African-American women aged 18 to 65 years old . The potential for retention failures was relatively high in our study because we enrolled participants whose characteristics have previously been associated with lower retention: non-white, young (< 30 years) , healthy , and parents ; high rates of becoming pregnant during the study [14, 25];. living with children [6, 14]; having children older than 7 months , having low education [6, 14]; low income [14, 24]; and frequently changing to a different WIC clinic . Findings of the current study demonstrate that extraordinary procedures (see recommendations for future studies) may be necessary in studies with these potential barriers to extended participation.
Consistent with previous studies [7, 12, 13], we found that participants who reported being more depressed were more likely than those who reported being less depressed to dropout at six-month follow up. Also, participants who reported greater stress were more likely than those who reported less stress to dropout at one-year follow up. Contradictory to previous studies [7, 12, 13], we did not find associations between the dropout and dietary fat, fruit and vegetable intake behaviors, physical activity, positive and negative affect, and race. We found that WIC mothers who reported experiencing less negative affect were more likely to stay in this study than those who reported experiencing more negative affect. WIC mothers tend to be highly mobile and relocation has been reported to exacerbate stress for families . Additionally, a worsening recession and the closing of several local automobile plants at the time of this study may have further decreased family incomes, exacerbated stress levels, and increased the tendency to move frequently.
Presenting a program to potential participants during the recruitment phase needs a careful planning. For example, we found that some overweight and obese mothers were not interested in a program to prevent weight gain because of their previous failures with weight loss programs. Some women were still looking for quick fixes instead of long-term lifestyle behavioral changes and others felt their excess weight was impossible to change, due to genetically determined tendencies .
There are limitations to this study. We are unable to identify which specific recruitment or retention strategies were more or less effective than others because we implemented numerous strategies simultaneously. This study was conducted with a targeted sample of overweight and obese African American and white mothers aged 18 to 34 years, which limits the generalizability of our findings to other groups such as normal weight or morbidly obese mothers or other low-income populations. Also, interpretation of the findings needs to be cautious because of a relatively large dropout rate.
Based on the results of the P-MIM and our experience of working with WIC mothers, we propose the following strategies for researchers working with low-income populations to potentially improve recruitment and retention.
1. Emphasize positive shared goals such as "healthy and happy family." This is consistent with the lessons reported by the U.S. Department of Agriculture's Food and Nutrition Service when developing a set of lessons for low-income mothers of preschoolers .
2. Consider a sequential screening that has been well documented in LOOK AHEAD , Women's Health Initiative , and other studies [31, 32] to improve recruitment and retention. At the first screening, give eligible participants a culturally tailored easy-to-read flyer [33, 34] that outlines study goals, expectations, and incentives as presented in the consent form to avoid not understanding or forgetting study requirements. Ask eligible participants to read the flyer followed by a brief interview (1-2 minutes) conducted by a trained recruiter to assess potential participants' interest and commitment and to determine if the study goals and expectations are a good fit. Ask eligible participants to consent to participate only if they can verbalize understanding of the study requirements and potential barriers to participation. In later sessions, assign one of the key study requirements (e.g., keep a 2-day food diary, return to a study site for physiological measurements) for participants to complete. Enroll participants only if they complete a key initial study requirement.
4. Plan multiple ways to maintain contact with highly mobile participants. Require participants to provide three phone numbers with at least two having different addresses . Provide a small incentive to encourage participants to update their address, three phone numbers, and pregnancy status monthly via phone or a postcard. Also, send a greeting card every month to maintain continuous contact with participants .
5. Offer interventions at times and locations that are convenient for study participants.
We implemented a range of strategies to successfully recruit young, low-income overweight and obese African American and white mothers. Retention rates were less than ideal. It is likely that dropout rates were exacerbated by population characteristics and unusual economic hardships at recruitment sites. Addressing depression and emphasizing stress management are recommended to maximize retention in future studies of this nature.
The authors would like to acknowledge Judith Anderson, DrPH, RD, Michigan WIC Nutrition Coordinator; Regina Poole, Nutrition Consultant at Michigan State WIC; Kobra Eghtedary, PhD, Michigan WIC Data, Evaluation, and Surveillance Manager; Diana Hazard, WIC coordinator, and staff members at Calhoun County Public Health Department; Indira Ayra, WIC director, and staff members at Herman Kiefer of the Detroit Department of Health and Wellness Promotion; Bonnie Childs, WIC supervisor, WIC staff members at the Genesee County Health Department. The project described was supported by Grant Number R34DK074511 from the National Institute of Diabetes And Digestive And Kidney Disease. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institute of Diabetes And Digestive And Kidney Disease or the National Institutes of Health.
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