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Table 4 Characteristics and findings of studies capturing mental health among medical assistants in Germany (2002–2022)

From: Psychosocial working conditions and mental health among medical assistants in Germany: a scoping review

Refe-rence nr

Authors

Publi-cation year

n MAa

Study design

Aim/purpose of the study

Concepts used to capture mental health

Instru-ments used to capture mental health

Main results reported with potential score (if relevant) and value

Critical cut-offx

[39]

Degen et al.

2021

250

Quantitative, cross-sectional

To report the baseline characteristics of participants of an intervention study, focusing on job satisfaction and perceived chronic stress

  

Value range 0–48, with higher scores indicating higher levels of perceived stress in the past 3 months; mean (SDd)

 

Chronic stress

TICS-SSCSy

19.62 (9.07)

No

[40]

Dreher et al.

2021

2150

Quantitative, cross-sectional

To investigate the prevalence of attitudes, stressors and work-related outcomes related to 2020 SARS-CoV-2 outbreak among MA working in inpatient and outpatient settings and to identify potential determinants of those outcomes

  

Reported as prevalence of a positive screening

 

Depression

PHQ-2z

29.9%

 Not calculated for prevalences

Generalized anxiety disorder

GAD-2aa

42.6%

[41]

Erler et al.

2012

15

Quantitative, longitudinal

To describe the effects of an intervention on work satisfaction and burnout risk in the explorative evaluation of that intervention

  

Value range 0–100, with higher scores indicating higher exhaustionac; mean

 

Burnout

CBIab

44.64

No

Cognitive stress symptoms

COPSOQc

27.68

No

[42]

Fauser et al.

2020

1438

Quantitative, cross-sectional

To determine the predictive value of the dimensions of the ERI model for the construct burnout in a sample of MA in Germany

  

Value transformed into range 0–100, with higher scores indicating higher exhaustion; mean (SDd)

 

Burnout

CBI

57.2 (20.05)

Yes

[60]

Karlsen et al.

2021

40

Quantitative, cross-sectional

To evaluate the differential stress inventory (DSI) by evaluating the objective and subjective stress differences in the five DSI types in the occupational setting

  

Reported as n, MA categorized into DSI types

 

Stress

DSIad

1) Normal: 21

 Not calculated for any of the values

2) Overstressed: 4

3) Stress resistant: 8

4) Low stress/high coping: 4

5) High stress/high coping: 3

[61]

Viehmann et al.

2017

550

Quantitative, cross-sectional

To analyze the prevalence of chronic stress for general practitioners and MA

  

Reported as median (IQRj)

 

Chronic stress

TICS-SSCSy

16 (12.25)

 Not calculated for any of the values

  

Applying DEGS1ae cut-off for high stress (TICS-SSCS ≥ 23), n (%)

Prevalence of high strain among MA due to chronic stress

 

550 (26.4)

[49]

Vu-Eickmann et al.

2018

887

Quantitative, cross-sectional

To examine the psychosocial working conditions of MA and possible associations with health outcomes, quality of care indicators and the intention to leave

  

Mean (SD)

 

Depressiveness

PHQ-2

1.56 (1.46)

No

Anxiety

GAD-2

1.47 (1.66)

No

  

n (%)

 

Prevalence of depressiveness

PHQ-2

153 (17.45)

Not calculated for prevalences

Prevalence of anxiety

GAD-2aa

177 (20.14)

[50]

Zaroti, S.

2015

586

Quantitative, cross-sectional

To explore what psychosocial work stress are GP and MA exposed to, the differences between GP and MA regarding their psychosocial working environment in terms of form of employment and gender, and associations between psychosocial stress and burnout

  

Mean (SDd)af

 

Burnout

COPSOQc

38.02 (19.81)

No

Cognitive stress symptoms

COPSOQ

26.36 (18.18)

No

  1. aMedical assistants
  2. cCopenhagen Psychosocial Questionnaire
  3. dStandard deviation
  4. jInterquartile range
  5. xFor studies presenting mean values, we defined the mid-point of each scale as a cut-off for mental health outcomes. Depending on the direction of the respective scales (i.e., a lower value indicating unfavorable mental health, or vice-versa), mean values were rated as critical if these exceeded the cut-off
  6. yTrier Inventory for Chronic Stress
  7. zPatient Health Questionnaire (short version)
  8. aaGeneralized Anxiety Disorder questionnaire
  9. abCopenhagen Burnout Inventory
  10. acAll mean values from this study are derived from pre-intervention assessments
  11. adDifferential Stress Inventory
  12. aeGerman Health Interview and Examination Survey for Adults (German: Studie zur Gesundheit Erwachsener in Deutschland
  13. afAll values for the MA group (n = 586) only