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Table 3 Summary of community champion programmes and roles

From: A qualitative synthesis of practice-based learning from case studies on COVID community champion programmes in England, UK

Case

Date published

Programme approach

Target population groups

Settings

Main champion roles

Reported numbers recruited

c1

10/12/2021

Community champion programme was a major component of partnership work to increase the reach and effectiveness of COVID communications. Delivery through VCS organisations who recruited, trained and supported champions

Ethnic minority communities

Migrants, asylum seekers & refugees

People with a disability

Community settings (including faith)

Workplaces/ local businesses

Outreach activities

Awareness raising & communication of public health messages

Signposting to information/support

Building trust

Not reported

c2

15/09/2021

Creation of network of community partners (grassroots organisations and faith groups), coordinated by Race Equality Network. Lead champions recruited other champions and facilitated 2-way information flows with communities

Ethnic minority communities

People with a disability

Community settings (including faith)

Outreach activities

Awareness raising & communication of public health messages

Signposting to information

Developing/tailoring communication materials

Community leadership

Feedback of community insights

300 including 49 lead champions

c3

17/01/2022

Community-initiated programme, later rolled out across district. Focused on creation of ‘network of informed and aware citizens’ who raised awareness and understanding of vaccination and managing COVID risk

Ethnic minority communities

Young people

People with a disability

Community settings

Workplaces/local businesses

Awareness raising & communication of public health messages

Promotion and practical support to vaccine clinics and community testing

200

c4

31/10/2022

Pre-existing community connector programme adapted to the pandemic response. Community connectors were employed by VCS organisations to connect with communities and help design culturally sensitive services. Approach based on asset-based principles using appreciative inquiry as basis for community conversations

Ethnic minority communities

Older people

People with a disability

Older people

Other vulnerable groups

Community settings

Outreach activities

Awareness raising & communication of public health messages

Signposting to information/support

Promoting health & wellbeing

Strengthening social connections

Community leadership

10 community connectors

c5

13/12/2021

Population-wide approach focused on capacity building in workplace and community settings. Pre-existing MECC scheme extended to other vulnerable groups and settings. Training supported champions to cascade information to communities

Ethnic minority communities

Migrants, asylum seekers, refugees

Other vulnerable groups eg. carers, veterans

Community settings

Workplaces/local businesses

Local services

Schools

Awareness raising & communication of public health messages

Promoting health & wellbeing

Signposting to information/support

Engaging in training/support for local services and community groups

Over 500

Also 6000 + junior champions

c6

05/08/2021

Strengthening local infrastructure and collaboration with VCS organisations to improve outreach, communication and volunteering. Champions (people or organisations) worked within community action network

Ethnic minority communities

Young people

Older people

People with a disability

Homeless/rough sleepers

Not specified – across district

Awareness raising & communication of public health messages

98 (across 55 local organisations)

c7

10/08/2021

Pre-existing health champions programme based on neighbourhood work, community and personal development. Additional COVID health champions role to support pandemic response. Programme gathered community insight to shape services and address inequalities

Other vulnerable groups

Community settings

Awareness raising & communication of public health messages

Promotion and practical support to vaccine clinics

Signposting to information/support

Promoting health & wellbeing

Direct support to food banks, shopping services

Strengthening social connections

Community leadership

Feedback of community insights

195

c8

31/10/2022

Community champion programme focus on improving communication and vaccine uptake. Grants given to VCS organisations and groups to reach target communities, recruit champions and build capacity for engagement activities. A learning & support network facilitated communication and sharing community insight

Ethnic minority communities

People with a disability

Other vulnerable groups eg carers

Community settings

Local services

Workplaces/ local businesses

Outreach activities

Awareness raising and communication of public health messages

Promotion and practical support to vaccine clinics

Feedback of community insights

80

c9

14/06/2021

Establishment of a health equity collaboration to improve messaging and communication to at-risk populations. Supported 2-way information flow with communities. Range of volunteer roles including community influencers using mass media and COVID chat volunteers

Ethnic minority communities

Migrants, asylum seekers & refugees

People with a disability

Not specified – across district

Workplaces/ local businesses

Awareness raising & communication of public health messages

Community leadership

Feedback of community insights

Not reported

c10

17/10/2021

COVID champions network was key mechanism supporting 2-way information flows with communities. Grew from network of funded VCS organisations to include staff, residents and community leaders. Public health facilitated network and provided grants

Ethnic minority communities

Older people

Other vulnerable groups

Community settings (including faith)

Awareness raising & communication of public health messages

Promotion and practical support to vaccine clinics

Organising community settings for vaccination and community testing

Feedback of community insights

60

Also 244 in COVID champions network

c11

04/10/2021

Comprehensive community champions programme built on pre-existing whole system communities strategy. Communication and gathering community insights occurred through local networks and COVID community engagement groups. Champions discussed wider health determinants as well as pandemic issues

Ethnic minority communities

People with a disability

Other vulnerable groups

Community settings

Outreach activities

Promoting health and wellbeing in communities

Strengthening social connections

Feedback of community insights

Not reported

c12

19/08/2021

Programme focused on community support within pandemic. Volunteering service based on ‘wellbeing friends’ offering 1:1 telephone support to increase wellbeing and reduce social isolation of vulnerable adults. Also a wider champions network to improve messaging in communities

Other vulnerable groups

Not specified

Befriending and telephone-based support

Social support and reduction of isolation

Awareness raising & communication of public health messages

74 wellbeing friends

650 in network of community champions

c13

10/12/2021

Four case studies developed by VCS organisations; 3 representing specific ethnic minority populations and 1 working with young people from diverse ethnic minority communities. VCS groups received grants, mobilised staff, volunteers and community leaders and led design and delivery of engagement activities through community networks

Ethnic minority communities

Migrants, asylum seekers & refugees

Young people

People with a disability

Community settings (including faith)

Outreach activities

Awareness raising & communication of public health messages

Social support and reduction of isolation

Feedback of community insights

Not reported

c14

03/02/2021

Programme developed early in pandemic initially to support COVID messaging, later used for vaccine roll out. Champions as resource in public health system because they tackled barriers and built trust

Not reported

Not specified

Awareness raising & communication of public health messages

585

c15

24/02/2022

Programme built a network of champions and local grassroots organisations. Mix of supporting local health services and community-led outreach activities. Some activities supported by small grants. Emphasis on community empowerment and working with trusted messengers with cultural competence and language skills

Ethnic minority communities

Young people

Other vulnerable groups

Community settings

Awareness raising and communication of public health messages

Outreach activities

Awareness raising and communication of public health messages

Signposting to information/support

Promotion and practical support to vaccine clinics

Developing/tailoring communication materials

Leading and designing community activities

75

c16

03/02/2021

Community champions integral to partnership approach across various levels of local government. Emphasis on champions as trusted messengers who communicated messages, tackled disinformation and translated

Not reported

Not specified

Outreach activities

Awareness raising & communication of public health messages

Translation/tailoring of communication materials

30