Access to healthcare services and confidence in healthcare professionals’ management of malaria: the views of Francophone sub-Saharan African Immigrants living in western Canada

Table 2 FISSA’s general healthcare attitudes

Parameter	Frequency (n = 382)	Percentage (%)
Type of care preferred^a
Biomedicine	295	77
Traditional medication	60	16
Homeopathic medication	35	9
No preference	33	9
Not a fan of medication	2	1
Most important factors when looking for healthcare^(a)(b)
*Care factors*	135	39
Competency	64	18
Quality of care	47	14
Efficiency	13	4
Professionalism	11	3
*Access factors*	123	36
Proximity	43	12
Accessibility	26	8
Short wait times	24	7
Price	19	5
Availability	11	3
*Interpersonal factors*	103	30
Language	42	12
Welcoming environment/customer service	25	7
Communication/listening skills	21	6
Cultural competency	9	3
Confidence	6	2
Recommendations / online ratings	11	3
Other ^(c)	114	33
Reasons given for the importance of those factors^(a)(d)
Improves care/satisfaction/health	90	28
Saves time/improves access	62	19
Helps describe/understand	46	14
Prevention/reduces risk of bad outcomes	33	10
Comfort/trust	20	6
Other^(e)	151	57

^a =multiple answers possible—participants who gave two or more answers are included in all answers’ frequencies
^bn =346 participants who answered. Excludes 36 participants who did not respond
^c“Other” includes research, prevention/no side effects, healthy lifestyle/wellbeing, I don’t know, etc
^dn =320 participants who answered. Excludes 62 participants who did not respond
^e“Other”includes finances, crucial for research, important, I don’t know, no response, no reason, etc

ISSN: 1471-2458