Table 2 A summary of study findings
Descriptor | Major theme | Subtheme |
|---|---|---|
What has gone well? | General impression about CHO Program | Positive perceptions about CHO Cordial interpersonal relationships |
Perceived social, economic and health outcomes | Improved community involvement and socialization Improved financial support for tenants Noticeable enhancement in quality of life Perceived tenant empowerment | |
Enablers of the CHO intervention | More collaboration between stakeholders Funds are paid on time | |
What has not gone well | Challenges to CHO implementation | Lack of standardized tools Lack of appropriate amenities Financial constraints |
Tenants limited financial literacy Staffing problems | ||
What do you recommend to improve the service? | Suggestions for improving CHO | Standardizing organizational functioning Increase funding for CHO Transparency and collaboration between stakeholders Addressing power relations and philosophical differences |