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Table 3 Accessibility and community involvement quotes

From: “If people are hesitant at all, you just want a really big front door”: a rapid qualitative interview study on the Luton COVID-19 vaccination outreach clinics

Quote number

Supporting quote

Participant

Quote 8

It’s a wonderful idea, yes. It makes the vaccine far more accessible”

Service user, male

Quote 9

“Superb idea, just brings it closer to the people who maybe don’t live as close to some of the main vaccine centres as others, or perhaps don’t have the transport to get there”

Community worker, male

Quote 10

“I was surprised at how many people came just because they’d been to Sainsbury’s to do their shopping”

Health professional, female

Quote 11

“I think the idea of them, more localised, is good and not necessarily tied to your surgery is fine, as well because that’s also another blocker, I would say, as far as that goes “

Community worker, male

Quote 12

“And I suppose if people are on the fence about it, it might push them over into choosing to come for it, yeah”

Service user, male

Quote 13

“I vaccinated an elderly lady and her daughter on the bench next to the bus. We went to people’s car if their loved one couldn’t get out the car”

Health professional, female

Quote 14

“The Sainsbury’s one wasn’t even that busy. I felt like maybe, they refused people a lot more. Whereas with the other one, they were quite welcoming and wanting people to come. I think they were a little bit more encouraging. Whereas that, it was like a military fort and how dare you?” (Laughter)

Service user, female

Quote 15

“There’s something about getting buy-in from the community rather than doing it to them saying to them, “How can you help us get bums on seats or jabs in arms?””

Strategic group, male

Quote 16

“What we were finding is that someone else in the queue they knew was then willing to translate for them. Again, if you’re in vaccination centre you wouldn’t have had that necessarily with that help and that guidance, which was absolutely great”.

Health professional, female

Quote 17

“You know, normally we’re telling people, “Don’t smoke, don’t drink, don’t have a doughnut,” you know, kind of thing, and so here we were with something actually people wanted to hear and wanted to see, and so just to be involved in that was really, really special”

Strategic group, male