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Table 9 Health and Wellbeing Services for all students (N = 14,880) and by Local (N = 9,398) & International students (N = 5,482)

From: Towards a health promoting university: descriptive findings on health, wellbeing and academic performance amongst university students in Australia

 

Total

Local

International

n

%

Wt %

n

%

Wt %

n

%

Wt %

12,405

  

7976

  

4429

  

Aware of at least one university service listed belowa

11576

93.3

93.0

7463

93.6

93.3

4113

92.9

92.6

 General Health Service

7801

62.9

62.8

4786

60.0

60.0

3015

68.1

67.8

 Academic Skills

8862

71.4

70.8

5819

73.0

72.3

3043

68.7

68.3

 Counselling and Psychological Services

7615

61.4

60.7

5537

69.4

68.8

2078

46.9

46.4

 Student Housing

5197

41.9

41.9

3546

44.5

44.4

1651

37.3

37.5

 Financial Aid

5181

41.8

42.0

3671

46.0

46.2

1510

34.1

34.4

 Free Student Health Checks

3587

28.9

29.2

2371

29.7

30.1

1216

27.5

27.7

 Student Equity and Disability Support

4106

33.1

32.7

3231

40.5

40.1

875

19.8

19.8

 Safer Community Programb

2832

22.8

22.8

1819

22.8

22.8

1013

22.9

22.9

 Legal Services

2828

22.8

23.1

2032

25.5

25.8

796

18.0

18.2

 International Student Support Team

2331

18.8

18.9

1160

14.5

14.6

1171

26.4

26.4

 Student Advocacy Servicesc

1809

14.6

14.7

1390

17.4

17.6

419

9.5

9.6

 Indigenous Student Support Team

1320

10.6

10.6

1137

14.3

14.3

183

4.1

4.2

Accessed at least one of the university services listed belowa

7430

59.9

59.3

4288

53.8

53.1

3142

70.9

70.3

 Academic Skills

3505

28.3

27.8

1891

23.7

23.2

1614

36.4

36.0

 General Health Service

3034

24.5

24.1

1511

18.9

18.6

1523

34.4

33.6

 Counselling and Psychological Services

1584

12.8

12.4

1080

13.5

13.2

504

11.4

10.9

 Financial Aid

901

7.3

7.3

617

7.7

7.8

284

6.4

6.5

 Student Equity and Disability Support

792

6.4

6.1

682

8.6

8.2

110

2.5

2.5

 Free Student Health Checks

677

5.5

5.5

324

4.1

4.1

353

8.0

8.1

 Student Housing

467

3.8

3.8

164

2.1

2.1

303

6.8

6.9

 Legal Services

225

1.8

1.9

129

1.6

1.7

96

2.2

2.2

 International Student Support Team

214

1.7

1.8

13

0.2

0.2

201

4.5

4.5

 Student Advocacy Services

184

1.5

1.5

134

1.7

1.7

50

1.1

1.2

 Safer Community Program

182

1.5

1.4

91

1.1

1.1

91

2.1

2.0

 Indigenous Student Support Team

99

0.8

0.8

81

1.0

1.0

18

0.4

0.5

Access to health and wellbeing services provided by the university in past 12 months

12405

  

7976

  

4429

  

 General Health Service

2516

20.3

19.9

1179

14.8

14.5

1337

30.2

29.4

 Mental Health Services

815

6.6

6.5

483

6.1

6.0

332

7.5

7.3

 Dentist

331

2.7

2.7

213

2.7

2.7

118

2.7

2.7

Access to health and wellbeing services external to the university in past 12 months

12405

  

7976

  

4429

  

 General Health Service

7527

60.7

60.0

6264

78.5

77.9

1263

28.5

28.2

 Mental Health Services

1987

16.2

15.4

1802

22.6

21.8

185

4.2

4.0

 Dentist

5197

41.9

41.4

4647

58.3

57.9

550

12.4

12.2

Needed mental or emotional care/support but could not access in past 12 monthsd

3016

24.3

23.7

1927

24.2

23.5

1089

24.6

24.0

Barriers experienced in accessing mental or emotional care/support servicese

 Cost

1437

47.6

46.9

997

51.7

51.0

440

40.4

40.0

 Uncertainty about whom to see

1393

46.2

46.1

928

48.2

48.1

465

42.7

42.8

 Decided not to seek care

1208

40.1

40.4

816

42.3

42.6

392

36.0

36.5

 Personal or family responsibilities/too busy

999

33.1

32.4

755

39.2

38.4

244

22.4

22.0

 Confidentiality/embarrassment

718

23.8

23.7

507

26.3

26.3

211

19.4

19.2

 No appointments

661

21.9

21.4

468

24.3

23.7

193

17.7

17.3

 Limited opening hours

659

21.9

21.5

453

23.5

23.2

206

18.9

18.5

 Lack of awareness of available services

614

20.4

20.4

371

19.3

19.1

243

22.3

22.8

 No service available when needed

513

17.0

16.6

353

18.3

18.0

160

14.7

14.3

 Waiting time too long

275

9.1

9.0

186

9.7

9.6

89

8.2

8.0

 No private health insurance

270

9.0

8.7

216

11.2

11.0

54

5.0

4.8

 Language problems

253

8.4

8.4

26

1.3

1.3

227

20.8

20.5

 Transportation problems

205

6.8

6.7

172

8.9

8.8

33

3.0

3.1

 Not taking new patients

190

6.3

6.0

165

8.6

8.2

25

2.3

2.2

 Trouble understanding the terms used by health care professional

126

4.2

4.2

45

2.3

2.4

81

7.4

7.3

 Cultural/religious reasons

46

1.5

1.5

26

1.3

1.3

20

1.8

1.9

Online services accessed for own health

12405

  

7976

  

4429

  

 Australian

6139

49.5

48.7

4676

58.6

57.7

1463

33.0

32.3

 Home country

1893

15.3

15.2

521

6.5

6.6

1372

31.0

30.5

  1. aResponses are not mutually exclusive
  2. bSafer Community Program provides advice and support to members of the University community about their safety, and offers a central point of inquiry and reporting for inappropriate, concerning or threatening behaviour
  3. cStudent Advocacy Services offers students assistance and support for concerns such as assessment disputes, grievances, bullying, discrimination, sexual harassment and intellectual property
  4. dTotal students with a response = 12,389; 7,963 local and 4,426 international students
  5. eDenominator is the number who had experienced one or more barriers accessing services/care in the past 12 months; Discrepancies in total due to missing responses
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