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Table 1 Models of information quality judgment and their criteria

From: How users make judgements about the quality of online health information: a cross-sectional survey study

Authors

Publication date

List of judgement criteria for informatoin quality

Bovee et al [21]

2003

Integrity, accessibility, Interpretability, and Relevance

Kahn et al [17]

2002

Accessibility, appropriate amount of information, believability, completeness, concise representation, consistent representation, ease of manipulation, free of error, interpretability, objectivity, relevancy, reputation, security, timeless, understandability, and value-added

Sellitto & Brugess [5]

2005

Auhority and currency, accuracy, objectivity, and privacy

Stvilia et al [22]

2007, 2008

Accuracy/validity, cohesiveness, complexity, semantic consistency, structural consistency, currency, informativeness, naturalness, precision, relevance, accessibility, security, and verifiablity

Stvilia et al [23]

2009

Authoritative, complementarity, privacy, attribution, justifiability, transparency, financial disclosure, and advertising policy

Emamjome et al [27]

2013

Completeness, originality, objectivity, novelty, accuracy, content quality, verifiability, reliability, amount of data, relevancy, credibility, user feedback, timeless, understandability, value-added, conciseness, consistency, and accessibility

Weiskopf & Wen

2013

Completeness, correctness, concordance, plausibility, and currency

Sun et al [25]

2015

Accuracy, specificity, objectivity, completeness, relevance, language expression, valuable words, novelty, understandability, profession, originality, external links, external certification, quickness, interactivity, effectiveness, and solution feasibility

Choi & Shah [26]

2016

Responsiveness, alternativeness, completeness, emotional support, verifiability, and trustworthy