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Table 2 Characteristics and use of online food delivery services for frequent customers interviewed between June and August 2020 (n=22)

From: Investigating experiences of frequent online food delivery service use: a qualitative study in UK adults

Participant

Gender

Age

(years)

Highest education a

Service(s) used

Typical usage frequency b

Time since adoption (years)

1

Female

20–29

Higher

Deliveroo & Just Eat

Monthly

 ≤ 5

2

Male

20–29

Higher

Deliveroo, Just Eat & Uber Eats

Fortnightly

 > 5

3

Female

20–29

Higher

Deliveroo

Weekly

Unknown

4

Female

30–39

Higher

Deliveroo & Just Eat

Weekly

 ≤ 5

5

Female

30–39

Higher

Deliveroo & Just Eat

Weekly

 ≤ 5

6

Female

20–29

Higher

Deliveroo & Just Eat

Monthly

Unknown

7

Female

20–29

Higher

Deliveroo

Weekly

 ≤ 5

8

Female

40–49

Higher

Just Eat

Monthly

 ≤ 5

9

Male

30–39

Compulsory

Deliveroo, Just Eat & Uber Eats

Weekly

 > 5

10

Female

20–29

Further

Deliveroo

Monthly

 ≤ 5

11

Male

30–39

Higher

Just Eat

Monthly

 > 5

12

Female

20–29

Higher

Deliveroo, Just Eat & Uber Eats

Fortnightly

 > 5

13

Male

20–29

Compulsory

Deliveroo, Just Eat & Uber Eats

Weekly

 ≤ 5

14

Female

20–29

Higher

Just Eat

Monthly

 > 5

15

Male

40–49

Further

Just Eat

Monthly

 ≤ 5

16

Male

20–29

Higher

Deliveroo & Uber Eats

Fortnightly

 ≤ 5

17

Male

30–39

Higher

Deliveroo

Monthly

 > 5

18

Male

20–29

Higher

Just Eat

Fortnightly

 > 5

19

Male

30–39

Further

Deliveroo

Weekly

 ≤ 5

20

Male

20–29

Compulsory

Deliveroo & Just Eat

Fortnightly

 ≤ 5

21

Male

20–29

Compulsory

Deliveroo & Uber Eats

Daily

 ≤ 5

22

Male

30–39

Higher

Deliveroo & Uber Eats

Weekly

 > 5

  1. a Highest level achieved or underway. ‘Compulsory’ = High school, ‘Further’ = Education after high school, not including a university degree, ‘Higher’ = University degree
  2. b Since initial adoption