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Table 3 Implementation of the protection system against customer bullying according to the latent profile type model

From: Analysis of latent profiles and affected factors according to the implementation of a protection system against customer bullying in Korea

Characteristics

Lagging type (Type 1)

Medium type (Type 2)

Relative preventive type (Type 3)

Excellent type (Type 4)

F(p)

(N = 1,021)

(N = 210)

(N = 230)

(N = 76)

Preventive management

0.2±0.4a

1.8±1.0b

2.3±1.2c

2.5±0.5d

1161.456(<.001)

a<b<c<d

Follow-up support

0.1±0.4a

1.4±0.9c

0.4±0.6b

3.3±0.8d

1017.254 (<.001)

a<b<c<d

Authorization

0.1±0.3a

1.5±0.6b

0.2±0.4a

2.7±0.5c

1779.022 (<.001)

a<b<c

Infrastructure establishment

0.2±0.6a

2.0±1.4c

0.5±0.8b

5.1±1.1d

1009.973 (<.001)

a<b<c<d

Welfare promotion

0.4±0.8a

2.0±1.2c

1.2±1.1b

3.4±1.5d

369.186(<.001)

a<b<c<d

  1. Values with superscript letters a,b, c and d are significantly different acorss rows(p<.05)