Table 4 Practical implications for employees, supervisors and management of social firms
Behavioural-related implications | Structural-related implications |
|---|---|
Employees: • Training to strengthen own resources in self-care (mindfulness, self-reflection, coping strategies) • Training for communication and conflict resolution • Team-building measures to promote healthy cooperation (raising awareness of different needs, commonalities and values) | Supervisors: • Building trusting, collegial relationships with employees • Training for appreciative, respectful communication, feedback and conflict resolution • Mediation / social support for conflicts among colleagues or problems at work • Fostering collegial teamwork (regular team meetings, structured work processes, harmonious work atmosphere) • Flexible adaptation of working conditions to the individual needs of employees (concerning work content, work organisation, work environment) |
Management: • Long-term personnel planning (low staff turnover, staff shortage) • Fair remuneration system • Value-oriented corporate culture, open culture of discussion and feedback • Opportunities for staff participation • Provide support opportunities for employees and supervisors (training and development, promotion and career trajectories) • Follow a comprehensive occupational health and safety approach |