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Table 4 Practical implications for employees, supervisors and management of social firms

From: Capturing and analysing the working conditions of employees with disabilities in German social firms using focus groups

Behavioural-related implications Structural-related implications
Employees:
 • Training to strengthen own resources in self-care (mindfulness, self-reflection, coping strategies)
 • Training for communication and conflict resolution
 • Team-building measures to promote healthy cooperation (raising awareness of different needs, commonalities and values)
Supervisors:
 • Building trusting, collegial relationships with employees
 • Training for appreciative, respectful communication, feedback and conflict resolution
 • Mediation / social support for conflicts among colleagues or problems at work
 • Fostering collegial teamwork (regular team meetings, structured work processes, harmonious work atmosphere)
 • Flexible adaptation of working conditions to the individual needs of employees (concerning work content, work organisation, work environment)
Management:
 • Long-term personnel planning (low staff turnover, staff shortage)
 • Fair remuneration system
 • Value-oriented corporate culture, open culture of discussion and feedback
 • Opportunities for staff participation
 • Provide support opportunities for employees and supervisors (training and development, promotion and career trajectories)
 • Follow a comprehensive occupational health and safety approach