Table 1 Intervention components and delivery timeline

Education and training session for team leaders and the movement champion

Intrapersonal/ Interpersonal/ Organisational

x

Health check feedback

Intrapersonal

x

x

Education and training session for call agents

Intrapersonal

x

x

Emails

Intrapersonal

x

x

x

x

x

x

x

x

Height-adjustable workstations

Environmental

●

●

●

●

●

●

●

●

Team leader support

Interpersonal

●

●

●

●

●

●

●

●

Movement champion

Interpersonal

●

●

●

●

●

●

●

●