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Table 4 Customers’ Self-Reported Satisfaction with the program

From: A multi-stakeholder evaluation of the Baltimore City virtual supermarket program

  Very happy Happy Neutral Unhappy Very unhappy Don’t know
Ordering process 43.0%
40
43.0%
40
11.8%
11
0.0%
0
2.2%
2
0.0%
0
Grocery pick-up process 33.3%
39
44.1%
41
19.35%
18
1.1%
1
2.2%
2
0.0%
0
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