Table 4 Customers’ Self-Reported Satisfaction with the program
From: A multi-stakeholder evaluation of the Baltimore City virtual supermarket program
Very happy | Happy | Neutral | Unhappy | Very unhappy | Don’t know | |
|---|---|---|---|---|---|---|
Ordering process | 43.0% 40 | 43.0% 40 | 11.8% 11 | 0.0% 0 | 2.2% 2 | 0.0% 0 |
Grocery pick-up process | 33.3% 39 | 44.1% 41 | 19.35% 18 | 1.1% 1 | 2.2% 2 | 0.0% 0 |