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Table 2 Waiting times for consultations and for filling prescriptions of the studied hospital

From: Reducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study

Month Number of outpatients (excluding outpatients who filled repeat prescriptions) Length of waiting times for consultations (mins)
mean ± SD
Number of outpatients who filled prescriptions Length of waiting times for filling prescriptions (mins) mean ± SD
201410 66,336 23.93 ± 26.22 / /
201411 65,707 23.54 ± 26.23 / /
201412 69,923 21.32 ± 24.84 / /
201501 65,183 20.88 ± 24.79 / /
201502 48,111 21.88 ± 25.37 / /
201503 68,158 23.15 ± 26.46 84,616 24.91 ± 19.09
201504 68,526 23.14 ± 26.30 85,034 30.66 ± 23.61
201505 64,930 23.01 ± 25.94 78,996 34.41 ± 24.94
201506 65,657 23.10 ± 25.93 78,531 42.52 ± 31.35
201507 68,988 22.44 ± 25.53 81,879 39.36 ± 28.26
201508 63,395 23.03 ± 26.04 77,129 35.34 ± 27.31
201509 62,383 19.86 ± 24.65 75,583 41.76 ± 31.21
201510 65,381 20.06 ± 24.85 73,338 42.08 ± 31.50
201511 68,748 17.48 ± 22.50 75,693 36.30 ± 24.72
201512 73,806 16.44 ± 21.81 82,285 37.35 ± 25.64
201601 64,189 15.96 ± 21.66 68,918 28.66 ± 22.40
201602 51,074 18.37 ± 22.89 37,168 24.05 ± 14.15
201603 74,871 20.32 ± 24.61 78,711 27.59 ± 14.80
201604 70,623 18.67 ± 23.49 74,570 27.46 ± 14.94
201605 74,313 17.57 ± 22.55 78,181 28.77 ± 15.87
201606 69,915 17.14 ± 22.26 75,317 28.68 ± 18.11
201607 72,726 16.69 ± 22.26 75,574 21.61 ± 13.63
201608 77,617 16.84 ± 21.99 81,185 19.20 ± 12.55
201609 68,099 16.53 ± 22.07 76,600 18.97 ± 12.71
201610 66,473 17.15 ± 22.79 73,528 18.53 ± 12.46
201611 74,222 15.83 ± 20.95 80,994 18.57 ± 12.05
201612 75,590 15.88 ± 21.39 86,109 19.31 ± 12.18
201701 58,151 16.62 ± 21.48 66,611 16.04 ± 11.16
201702 62,359 18.00 ± 22.65 66,424 14.99 ± 10.67
  1. 1. Bold signifies maximum and minimum results before and after the implementation of respective interventions
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