Table 3 Factors inhibiting vaccination by coverage area: 10 departments of Guatemala, May 2011
From: From the parents’ perspective: a user-satisfaction survey of immunization services in Guatemala
Factors inhibiting vaccination (% of participants agreeing with statement) | Total (n = 1194) no. (%) | Department type | ||
|---|---|---|---|---|
Low-coverage (n = 632) no. (%) | High-coverage (n = 562) no. (%) | Chi-square (p value)a | ||
Structural | ||||
I have been denied service due to the lack of vaccine | 78 (6.5) | 46 (7.3) | 32 (5.7) | 0.269 |
I have been denied service due to the lack of medical personnel or attention | 39 (3.3) | 22 (3.5) | 17 (3.0) | 0.780 |
I live >3 km from a vaccination site | 323 (27.1) | 188 (29.7) | 135 (24.0) | 0.026 |
Quality of service | ||||
I typically wait >2 hours to vaccinate my childb | 164 (13.7) | 102 (16.3) | 60 (10.8) | 0.006 |
Upon having my child vaccinated, I receive some form of advice from health workersb | 861 (72.9) | 464 (74.1) | 397 (71.5) | 0.318 |
Health workers inform me of the risk of adverse eventsb | 560 (47.4) | 303 (48.4) | 257 (46.3) | 0.471 |
Health workers tell me my child’s next vaccination appointmentb | 382 (32.3) | 207 (33.1) | 175 (31.5) | 0.573 |
Health workers tell me how many doses are required for vaccines to be effectiveb | 581 (49.2) | 328 (52.4) | 253 (45.6) | 0.019 |
Communication | ||||
I lack information on why vaccination is necessaryc | 1073 (89.9) | 574 (90.8) | 499 (88.8) | 0.245 |
I do NOT know or believe that vaccination services are available year-roundd | 401 (33.6) | 180 (28.5) | 221 (39.4) | <0.001 |
I have NOT heard information about immunization campaigns | 616 (51.6) | 305 (48.3) | 311 (55.3) | 0.015 |