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Table 3 Determinants of action of professionals, as categorized by the I-Change model

From: How do public child healthcare professionals and primary school teachers identify and handle child abuse cases? A qualitative study

 

Teachers

Nurses and physicians

Determinants I-Change model

Key themes

Sub themes

Sub themes

Performance skills

Lack of communication skills

Communicating bad news to parents

Clarification and communication of gut feeling

Involving children in conversation

Handling unmotivated parents

Dealing with parents who display aggressive behaviour

Action plans

Lack of strategy for acting upon signs of abuse

Need for consultation in case of suspicions

Need for direct consultation with colleagues during the complete process

Need of clear guidelines with regard to procedures

Barriers

Internal barriers

Teachers’ feelings of guilt towards children

Relationship with parents creates a blind spot

Fear of parents’ reaction to the report

Maintaining relationship with parents

Fear of false positives

Personal fears (for asking sensitive questions)

External barriers

 

Privacy laws

Safety risks for the professional

  

Parents’ control in accepting help

Small distance between nurses’ work district and their home

  

Impossibility to report anonymously