Table 3 Evaluation of telephone counselling and self-help brochure at post-measurement
| Â | Recipients-only | Intention-to-treat | ||||
|---|---|---|---|---|---|---|
Telephone counselling condition | Self-help brochure condition | Telephone counselling condition | Self-help brochure condition | |||
(n  =224) | (n  =228) | (n  =256) | (n  =256) | |||
Telephone counselling brochure helped with | Motivation to quit or stay quit | Not at all | 5.4% | 22.9% | 4.7% | 20.3% |
A little | 27.8% | 63.4% | 24.2% | 56.3% | ||
A lot | 66.8% | 13.7% | 58.2% | 12.1% | ||
Withdrawal | Not at all | 9.4% | 28.6% | 8.2% | 25.4% | |
A little | 39.5% | 56.8% | 34.4% | 50.4% | ||
A lot | 51.1% | 14.5% | 44.5% | 12.9% | ||
Cravings to smoke | Not at all | 8.1% | 31.3% | 7.0% | 27.7% | |
A little | 35.0% | 57.3% | 30.5% | 50.8% | ||
A lot | 57.0% | 11.5% | 49.6% | 10.2% | ||
Triggers of craving or difficult situations | Not at all | 9.0% | 25.6% | 7.8% | 22.7% | |
A little | 35.9% | 65.2% | 31.3% | 57.8% | ||
A lot | 55.2% | 9.3% | 48.0% | 8.2% | ||
Preventing a lapse or relapse | Not at all | 10.3% | 27.8% | 9.0% | 24.6% | |
A little | 32.7% | 61.7% | 28.5% | 54.7% | ||
A lot | 57.0% | 10.6% | 49.6% | 9.4% | ||
Motivation after a lapse or relapse | Not at all | 10.3% | 27.8% | 9.0% | 24.6% | |
A little | 30.5% | 58.6% | 26.6% | 52.0% | ||
A lot | 59.2% | 13.7% | 51.6% | 12.1% | ||
Received | Emotional support | Not at all | 22.4% | 56.8% | 19.5% | 50.4% |
A little | 34.1% | 40.1% | 29.7% | 35.5% | ||
A lot | 43.5% | 3.1% | 37.9% | 2.7% | ||
Practical tips | Not at all | 5.4% | 19.4% | 4.7% | 17.2% | |
A little | 18.4% | 55.9% | 16.0% | 49.6% | ||
A lot | 76.2% | 24.7% | 66.4% | 21.9% | ||
Length of telephone counselling/brochure | Too short | 10.8% | 15.0% | 9.4% | 13.3% | |
About right | 84.8% | 81.9% | 73.8% | 72.7% | ||
Too long | 4.5% | 3.1% | 3.9% | 2.7% | ||
Overall satisfaction with telephone counselling/brochure | Unsatisfied | 6.7% | 22.5% | 5.9% | 19.9% | |
Satisfied | 41.7% | 72.7% | 36.3% | 64.5% | ||
Very satisfied | 51.6% | 4.8% | 44.9% | 4.3% | ||