Table 1 Key elements from the Strategic Plan 2008-2014 "Rising internal strength"

The core values

Patient/client at the centre, irrespective of status

Fair treatment to all

Team spirit and harmony at all levels to enhance synergy

Efficient utilisation of resources to improve accountability

Rationalisation through dissemination of best practices

To be sensitive to the environment

The main strategies

To improve the quality of care

To strengthen the hospital's health workforce

To ensure adequate infrastructure

To increase revenue

To improve the management systems