Table 2 Perceived knowledge and satisfaction of principal members
Variables | Frequency (%) | ||
|---|---|---|---|
Good | Average | Poor | |
Perceived Knowledge | |||
Information received before joining scheme | 190(57) | 97(29) | 46(14) |
Understanding of benefits & costs | 173(52) | 100(30) | 60(18) |
Financial contribution made | 83(25) | 107(32) | 143(43) |
Brokers’ knowledge | 206(62) | 74(22) | 54(16) |
Knowledge about PMBs | 181(54) | 108(32) | 47(14) |
Knowledge about the DSPs | 18,455 | 7422 | 77(23) |
Satisfaction | |||
Satisfaction with brokers | 191(57) | 71(21) | 74(22) |
Interaction with scheme | 218(65) | 81(24) | 37(11) |
Service provided by scheme | 222(66) | 67(20) | 14(14) |
Satisfaction with the PMBs package | 155(46) | 104(31) | 77(23) |
Coverage of drug prescription under PMBs | 148(44) | 97(29) | 91(27) |
Quality of service under DSPs | 272(81) | 54(16) | 10(3) |
Accessibility to GP when needed | 30(9) | 54(16) | 252(75) |
Accessibility to medical specialist when needed | 41(18) | 64(19) | 212(63) |