| Theme and subtheme |
---|---|
1 | Experience as a refugee uniquely influences COVID-19 message communication |
• Educational background and English language proficiency | |
• Mental health | |
• Trust | |
• Connectivity and social cohesion | |
• Heterogeneity of culture, language and religion | |
2 | Refugee groups use diverse practices when accessing and sharing COVID-19 messages |
• preferred sources of COVID-19 messages | |
• ways of message sharing | |
3 | Official government messages could be improved by listening and tailoring to community needs |
• Improved message content, delivery and format | |
• greater cooperation and collaboration between communities and services | |
• enhanced role of trusted service providers | |
• research as a medium for mutual learning and community empowerment | |
• supporting the messengers. |