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Table 5 Step 3: selected theoretical methods and practical strategies for the determinants identified for the SAW-SG intervention

From: Strengthening supervisor support for employees with common mental health problems: developing a workplace intervention using intervention mapping

Determinant

Method

Practical strategy

Parameters for use by OHP or supervisor

Intention

 Attitude

- Belief selection [31]

- Verbal persuasion [35, 38, 45]

- Identify current beliefs and strengthen positive beliefs and weaken negative beliefs, Introduce new beliefs

- Self-study or discussion with OHP individually or in group with other SVs

- Select (un)supportive believes on CMHP and work—OHP leads sessions about GL by providing information, questions, arguments and dilemma’s

- Modelling [46]

Identify role models

Provide encouragement by stories and testimonials

- Mental health ambassadors discuss their work-related experiences with EM and SV in general

- OHP speaks about success stories on how to SAW, possibly from within organization or videos

 Social influence

- Social pressure [31]

Create sense of urgency on economic and societal impact

Show success stories

- Movie with success stories in GL

- OHP creates sense of urgency, shows numbers, risks on negative work outcomes, and examples

- Social comparison among SV [47]

Provide opportunities for interaction among SV,

Peer support groups

- Create support systems among SV about GL

- OHP/HR department brainstorms or facilitates peer learning through intercollegial consultation

 Self-efficacy

- Feedback [48]

Providing feedback

Training and sharing of learned lessons among SV

- SV conducts self-study on GL, self-reflection

- OHP advices SV per case about supportive behaviour, based on GL themes, in interactive sessions, consultation

- OHP facilitates sessions in which SV introduces case and actions, in constructive feedback loops

- Goals setting and action plans [49, 50]

Evaluation and action plans (if this, then I will…-plans)

- SV identify peer/coach to discuss

- OHP coaches SV before dialogue with employee (if this, then I will…-plans), supported by GL

Skills

 Skills

- Guided practice [46]

Conversation checklist Guided practice

Skills training on communication about MH

- SV identify peer/coach to receive coaching on skills development

- Use of checklists in GL on conversational skills

- Example movies or referral to other courses

- OHP encourages SV to use reflection tools and GL

 Knowledge

- Awareness raising [51]

Discussion [38]

Evaluating understanding of magnitude of problem

- OHP and GL provides information about risks of absenteeism

- OHP and SV discuss statistics of absenteeism in organization

- OHP tailors information about organization

- Active transfer of information [52]

Providing written and verbal information

- Information web tool/pdf about MH and role SV

- Links to reliable external resources OHP shows and discusses content of GL with SV

 Self-regulation and deal with barriers

- Feedback [48]

Define current approach, strengths and weaknesses

Feedback on behaviour

- SV identify current approach, asks employees

- OHP and SV identify solutions in GL for dilemmas in targets, internal processes that interfere with supporting SAW

Behaviour

 

- Goals setting and action plans [49, 50]

Diagram of actions

Conversation checklist

- SV uses GL with diagram of actions to prepare

- SV and OHP identify and evaluate goals and actions to increase employee’s MH

 

- Tailoring [53]

Tailoring material to needs Consulting a professional (OHP)

- SV uses GL according to own needs and time

- Organization facilitates regular and low-key opportunity to receive coaching to apply GL

 

- Action

learning in group [54]

Inter-collegial working groups

Peer support through inter-collegial consultation

- SV in group discuss recent cases and their actions, advice each other on alternative actions or tips

  1. EM Employee with CMHP, SV Supervisor, OHP Occupational Health Professional, MH Mental Health, GL Guideline