Table 2 Main and sub-categories obtained from qualitative data analysis
Main categories | Sub-categories |
|---|---|
The need for NGO participation in the fight against pandemics | The potential to face the crisis |
Alleviating the governments' burden | |
Ability to gain public trust | |
Awareness of community needs | |
COVID-19 crisis response in the community | Identification of those in need |
Provision of livelihood facilities | |
Income generation and job creation | |
Providing services in the field of health and disease prevention | |
Build trust for vaccination | |
Screening and care for families with affected or missing members | |
Provision of psychological services | |
Raising awareness and provision of training services | |
Establishment of dynamic interaction and close collaboration with other institutions | |
Hospital and clinical staff support | |
Demanding and advocacy | |
Change of routine services provision methods | |
Challenges of service provision to the target population in COVID-19 crisis | The unpredictable nature of the crisis and lack of preparedness to fight it |
Increasing vulnerability and need of the society | |
Disruption in the provision of routine services in person | |
Threat to the health and wellbeing of NGOs staff | |
Ceasing to support from Charities | |
The unfavorable technology infrastructure of the country | |
Inefficiency in financial resource management | |
NGO challenges in interactions with government | The negative attitude of the parties to each other |
Irrational expectations of the NGOs from the government | |
Non-recognition of the freedom of action of the NGOs | |
Unawareness of the parties of each other's roles, plans, and capacities | |
Shortcomings in the formulation and implementation of laws | |
Disorders in current administrative processes | |
Lack of support from the governing administrations | |
NGO information sources in COVID-19 crisis | Ministry of Health and related organizations |
Municipality | |
Social Welfare Organization | |
Peers | |
National media | |
National Networks and Committees | |
NGO support strategies in the pandemic efforts | Updated dissemination of information |
Planning and leading efforts | |
Recognition of the rights, status, and role of the NGOs | |
Technical and educational support | |
Physical, human, and financial support | |
Promotion of a culture of social participation | |
Facilitation of the NGO participation process in decision making |