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Table 1 The frequency and definitions of topics

From: Detecting changes in help seeker conversations on a suicide prevention helpline during the COVID− 19 pandemic: in-depth analysis using encoder representations from transformers

Frequency Relative Change Topic
6138 -1% Description of events and treatment in recent days or weeks
5962 1% Need to talk, difficulty talking to those around them
5076 -1% Family circumstances
4984 3% How the help seeker feels
4961 −3% The help seeker doesn’t know what to do
4598 −1% Thoughts and thought patterns
4511 −1% Help seeker is seeking help / help isn’t working
4111 −1% Life is pointless
3638 0% Friendship
3476 −6% Suicidal thoughts
2832 −2% Desire to go to sleep or difficulty sleeping
2450 −5% Help seeker, housemates, family are not at home
2439 −2% Depression and stress
2288 5% Psychologist or psychiatrist
2226 8% Help seeker finds something difficult or awkward
2212 −1% Help seeker has been trying things for a long time
1832 3% Pain and sadness
1791 −2% Problems with medication and alcohol
1732 −20% School and study
1706 −9% Help seeker is looking for a solution or can’t see a solution for their problems
1679 5% Help seeker’s hopes and expectations
1589 −9% Has plans die by suicide
1503 10% Thanking the counselor
1463 −8% Description of events and behaviors in the last month(s)
1305 1% The help seeker has a lot on their mind and wants peace
1229 0% Not being understood or not understanding others
1192 4% No confidence in self or others
1182 −2% Self-harm
1173 4% Desire to be happy
1161 13% Writing down thoughts, writing goodbye letters, and distraction by reading books
1142 5% Question for the counselor
1139 4% Panic and anxiety
1016 9% Apologizing to counselor
970 11% Desire to contact the helpline or someone else
887 −15% Distraction by listening to music or reading
828 5% Negative feelings or self-image and a desire for more positive thoughts
750 −21% Distraction by watching TV, series or films
683 −2% Crisis service
623 −14% Planning to die by suicide at a specific location
620 2% Help seeker can’t go on, has given up
608 6% Children
606 6% Help seeker finds it difficult to talk about it
583 5% The help seeker has no more options apart from dying by suicide
567 808% Coronavirus
549 4% The help seeker asks how he/she can carry on living
500 12% The help seeker is in his/her room
479 −8% The help seeker has doubts or is uncertain
472 1% Help seeker has worries about the future
462 −9% Help seeker wants to tell their story
459 −1% The help seeker is doing better
427 −5% The help seeker is bleeding
417 −7% Help seeker has no more energy
412 13% Help seeker indicates that a proposed solution doesn’t work
412 −1% Negative emotions and weeping
390 −5% Feelings of guilt and responsibility
368 15% Help seeker is grateful for being listened to
368 −9% Means for suicide in the kitchen
358 3% Help seeker is grateful for the conversation
337 16% The help seeker is experiencing something for the first time
322 1% The help seeker is safe
319 31% Help seeker is at home
308 1% Distraction by taking the dog for a walk
301 5% Loss of control
273 −32% Romantic relationships
271 18% Involvement of police in the event of a suicide attempt or unsafe home situation
251 11% Problems due to autism or ADHD