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Table 1 Semi-structured discussion guide

From: Barriers to scaling up hepatitis C treatment in Malaysia: a qualitative study with key stakeholders

Scope of discussion

Questions and probes

Dimension of treatment access

Screening and outreach to key populations

Who are the key populations of HCV in your area, and what have been the challenges in linking them to care?

(Probes: distance, movement restriction)

Geographical accessibility

What have been the challenges in HCV screening and case-finding in your setting?

(Probes: patient load, staffing, facilities, system, knowledge, communication, culture)

Availability/

acceptability

What have been the challenges in referring individuals with a positive rapid screening test result to other settings for confirmatory testing and further management?

(Probes: logistical barriers, patient load, staffing, facilities, system, communication, culture)

Geographical accessibility

availability/

acceptability

Diagnosis and laboratory tests

What have been the challenges in HCV diagnosis and laboratory tests in your setting?

(Probes: patient load, staffing, facilities, system)

Availability

What have been the challenges in communicating the test results with other settings?

(Probes: system, turnaround time, communication, culture)

Availability/

acceptability

Supply sustainability and inventory management

Are there any issues with the supply of direct-acting antivirals, rapid screening test kits and laboratory test reagents in your setting?

(Probes: cost, budget, amounts)

Availability/ affordability

Pharmacological treatment and follow-up

What have been the challenges in initiating HCV treatment and evaluating its outcomes in your setting?

(Probes: awareness, attitude, refusal, system, skills)

Availability/

acceptability

Although the treatment is provided free of charge, do you think there are any other indirect costs discouraging people living with HCV from receiving treatment?

(Probes: multiple visits, transportation)

Affordability

HCV hepatitis C virus