Are human resource managers with good listening competency more likely to avoid job burnout?

BMC Public Health

Table 5 The regression results of listening competency, role stress and job burnout

Variable	Burnout		EE		DEP		RPA
Variable	β	∆R²	β	∆R²	β	∆R²	β	∆R²
RS	.402***	.150***	.510***	.242***	.395***	.145***	.058	.003
RC	−.088	.007	−.070	.005	−.009	.000	−.112	.012
RA	.383***	.139***	.364***	.126***	.332***	.105***	.201**	.039**
RQL₁	.364***	.121***	.464***	.196***	.353***	.113***	.054	.003
RQL₂	.004	.068	.286***	.076***	.099	.009	−.200**	.037**
LA	−.037***	.091***	−.201**	.039**	−.314***	.095***	−.210***	.042***
LS	−.359***	.121***	−.294***	.081***	−.326***	.099***	−.223***	.047***
LE	−.242***	.057***	−.212***	.044**	−.234***	.053***	−.127*	.016*
EM	−.350***	.114***	−.267***	.066***	−.315***	.092***	−.238***	.052***

Note: *** P < 0.001, **P < 0.01, *P < 0.05. EE represents emotional exhaustion, DEP represents depersonalization, RPA represents reduced personal accomplishment, RS represents role stress, RC represents role conflict, RA represents role ambiguity, RQL₁ represents role quality overload, RQL₂ represents role quantity overload, LA represents listening attitude, LS represents listening skill, LE represents listening efficiency, EM represents empathy

ISSN: 1471-2458