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Table 1 Outline of stages, descriptions, project components, and outputs for the SBC Flow Chart phases

From: Human-centered design process and solutions to promote malaria testing and treatment seeking behavior in Guyana hinterlands

Stage and Date

Description

Project Components

Outputs

Define Phase: Mine Existing Knowledge

July–December 2018

This stage establishes a current understanding of the challenge using existing qualitative and quantitative findings from published literature or secondary data analysis.

Literature review

Literature review report

Define Phase: Intent

October 23, 2018

In this stage, the objective is to determine the changes that the co-design and research teams would like to see after the implementation of an intervention, namely, in the short, medium and long terms. In this stage, likened to a navigator setting the direction, multiple and diverse perspectives are considered until consensus is reached by the participants.

One-day intent workshop with key stakeholders in Georgetown

Intent statement

Define Phase: Deepen Understanding

October 24–November 8, 2018

In the Deepen Understanding stage, answers are sought for key questions, such as: What do people want and need? What are their problems and challenges? Informal and semi-structured interviews and in-situ observations are used to answer these questions. The aim is to base design decisions on a deep understanding of people’s lived experiences.

Two-day capacity strengthening workshop, five-day field-based qualitative interviews, one-day insights harvesting workshop, one-day insights validation workshop

Insights from field research and design artifacts

Design & Test Phase

Stage I: Imagine and Refine

March 12–13, 2019

The Design & Test phase generates many ideas and like an architect trying to stay focused, the questions that are constantly asked are, “What ideas could change the way things are? Which should we run with?” Primarily, this stage allows for the embracing of new possibilities, challenges and futures.

Two-day imagine workshop in Georgetown to generate, develop, and prioritize ideas

Emergent solution themes

Design & Test Phase

Stage II: Prototype and Test

March 14–29, 2019

In the Prototype stage, key ideas are grouped, and theme and low-fidelity solutions are generated and tested with the beneficiaries. This stage is likened to a true experimenter who always tries, fails, and learns. The motivation is, “let’s improve it.” This stage can be repeated several times with increasing levels of fidelity and refinement.

Two-day prototype workshop in Guyana to build prototypes, five days of field testing of prototypes and emergent ideas, one day of presentations, one day of debrief

Prototypes

Apply Phase: Implementation

June 2019-

The final step in the process is to Launch or Implement higher fidelity versions of the prototypes that emerged as the most feasible and desirable during the Prototype stage. In other words, “it/they are looking good, let’s get it/them out there!”

Not implemented during this timeframe

Implemented solutions at scale