Characteristic | Description (reference) |
---|---|
Details of the intervention | - Addressing patients with mental health, social needs or prevention services [27,28,29,30, 38, 39, 45, 46] |
- Comprehensive picture of the patient’s complete health/needs [26, 33, 36, 41, 48] | |
- Providing information on medication, access to care and treatment rights [25, 27, 29, 30, 38, 45, 46] | |
- Building the staff-patient relationship and enhancing strengths [26, 29] | |
- Schedule, change and complete a medical appointment [25, 26, 31,32,33,34, 42, 45] | |
- Patient-centred care, setting objectives for patients and clinicians [27, 29, 31, 38] | |
- Offering alternatives to complete appointments [23,24,25,26, 28, 31, 32, 36] | |
- Identify and offering and solutions to the barriers to care [25, 26, 28, 30, 32, 33, 36, 39, 41, 42] | |
Theoretical background | - Social cognitive and wellness motivation theory [29] |
- Strengths-based case management/counselling [26,27,28, 33, 37, 47] | |
- Motivational interview and behavioural skills [30, 38, 46,47,48, 50] | |
Length and time needed | |
- Two sessions of 20 to 44 min. Each followed by 5 phone calls during 10 weeks [38] | |
- Six sessions (1 per week, during 6 weeks) + 1 booster session 6 weeks later [29] | |
- One face-to-face interview of 45 min approximately [44, 46] | |
- Two to ten sessions depending on the patients’ needs [26, 27] | |
- Three field visits [33] |