Key area | Proposed refinements |
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Set-up and preparation | • Ensure adequate time and resources for set-up (e.g. administrative systems) • Finalise operational procedures and provide training to all staff • Ensure bicultural and bilingual staff from target communities are part of the project team |
Recruitment | â–ª Enhance strategies to describe the study at time of recruitment (e.g. a short video, a handout summarising the plain language statement, a media story to promote benefits of participating) â–ª Convey the key purpose of the program to potential participants (e.g. health department offering free parenting support by a nurse in your language) |
Program delivery | • Ensure adequate bi-cultural nursing staff availability • Plan for longer nurse call consultation time, particularly for mothers with complex situations • Consider ways to increase flexibility of call scripts and call script data entry • Create a resource list for nurses to use during calls, including videos/materials for visuals as needed • Consider ways to increase involvement of participant’s family in the program • Continue to send program resources to participants by mail, but also send by email. Consider other online formats for program delivery. • Actively link with and refer to community services – e.g., general practitioners, health care services, playgroups and cultural community organisations |
Program content | • Strengthen messaging regarding introducing solids at around 6 months of age in the program booklets • Include additional information about baby development, food textures and recipes, baby sleep, tired signs, and best-practice formula feeding • Include information about mothers’ diet and infant feeding during cultural events • Enhance sections about mothers’ mental health, support, and self-care practices |