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Table 5 Advantages and Disadvantages of the Posyandu Mobile Health Application

From: Understanding mobile application development and implementation for monitoring Posyandu data in Indonesia: a 3-year hybrid action study to build “a bridge” from the community to the national scale

No

Analysis Result

Advantages

Disadvantages

1

User

  

a. Receipt

Cadres’ approval of the application

 

b. Problem Solving

Problem solution by the cadres when facing difficulties

 

c. Skill

Cadres’ skills in operating the Posyandu mobile app

 

d. Resistance

 

Time-consuming because there is a reluctance on the part of some cadres to change to digital system-based services

2

Organization

  

a. Policy

Leadership of a village midwife as the direct supervisor of Posyandu activities

 

b. Organizational support

 

Cadres’ facility in implementing the Posyandu mobile app is still necessary

c. Standard operating procedure (SOP)

Positive response in the advocacy of the government

Double work burden of manual and digital tasks because no SOP regulates the implementation of the Posyandu mobile app

3

Technology

  

a. Application/Software

  

i. Accuracy

Appropriate and correct use of the application

 

ii. Facility

User-friendliness of the application when being operated by the cadres

 

iii. Availability

Availability of the application in Google Play to be used or operated

 

iv. Relevance

Conformity of the application menu with the needs of the cadres or as planned by the government

 

v. Punctuality

Real-time condition of the application to display the information or examination result

In regions with low network coverage, an offline version of the application is necessary for data entry, which will be submitted after the network appears

vi. Challenge

 

Application bugs must be fixed

b. Hardware

  

i. Network

 

Unstable network for some providers/carriers

ii. Mobile Phone

 

Some versions of Android are not compatible with the application

iii. Quota

 

Some cadres do not have an internet quota

4.

Environment

 

The situation that is not conducive (queueing issue) during the Posyandu’s business time