No | Analysis Result | Advantages | Disadvantages |
---|---|---|---|
1 | User | ||
a. Receipt | Cadres’ approval of the application | ||
b. Problem Solving | Problem solution by the cadres when facing difficulties | ||
c. Skill | Cadres’ skills in operating the Posyandu mobile app | ||
d. Resistance | Time-consuming because there is a reluctance on the part of some cadres to change to digital system-based services | ||
2 | Organization | ||
a. Policy | Leadership of a village midwife as the direct supervisor of Posyandu activities | ||
b. Organizational support | Cadres’ facility in implementing the Posyandu mobile app is still necessary | ||
c. Standard operating procedure (SOP) | Positive response in the advocacy of the government | Double work burden of manual and digital tasks because no SOP regulates the implementation of the Posyandu mobile app | |
3 | Technology | ||
a. Application/Software | |||
i. Accuracy | Appropriate and correct use of the application | ||
ii. Facility | User-friendliness of the application when being operated by the cadres | ||
iii. Availability | Availability of the application in Google Play to be used or operated | ||
iv. Relevance | Conformity of the application menu with the needs of the cadres or as planned by the government | ||
v. Punctuality | Real-time condition of the application to display the information or examination result | In regions with low network coverage, an offline version of the application is necessary for data entry, which will be submitted after the network appears | |
vi. Challenge | Application bugs must be fixed | ||
b. Hardware | |||
i. Network | Unstable network for some providers/carriers | ||
ii. Mobile Phone | Some versions of Android are not compatible with the application | ||
iii. Quota | Some cadres do not have an internet quota | ||
4. | Environment | The situation that is not conducive (queueing issue) during the Posyandu’s business time |