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Table 1 Caller characteristics, statement of emotion, psychiatric history and identified risk at intake

From: The qualitative analysis of characteristic of callers to a psychological hotline at the early stage of COVID-19 in China

  Total (n = 1558)
n (%)
Gender
 Male 628 (40.3)
 Female 930 (59.7)
Age b
 12–17 40 (2.6)
 18–44 934 (59.9)
 45–59 259 (16.6)
  > 60 95 (6.1)
Emotion a
 Anxious 702 (45.1)
 Scared 283 (18.2)
 Sad 186 (11.9)
 Angry 108 (6.9)
 Calm 472 (30.3)
Psychiatric history
 Anxiety disorder 32 (2.1)
 Depression 23 (1.5)
 Bipolar disorder 14 (0.9)
 Obsessive compulsive disorder 9 (0.6)
 Post-traumatic stress 4 (0.3)
 Other mental health history (schizophrenia,personality disorder … …) 16 (1.0)
 Some mental health history, non-specific 13 (0.8)
Identified risk
 Self-harm 5 (0.3)
 Suicidal thoughts 3 (0.2)
 Harm to others 1 (0.0)
 Alcohol and/or other drugs 6 (0.4)
  1. Note. a Multiple options could be selected, therefore percentages may add to greater than 100
  2. b There were callers unwilling to reveal their age, therefore percentages may add to lower than 100