Table 1 Studies of Korean medical tourism
Reference | Article Title | Journal | Content type | Resource | Key Words | Key Findings | |
|---|---|---|---|---|---|---|---|
1 | Choi Wa et al., 2018 [33] | Word-of-mouth in medical tourism: the major determinant for Emirati patients to visit Korea | The Korean Journal of Internal Medicine | Letter to the Editor | PubMed | Medical tourism; Emirati patients; Word-of mouth | There was a perspective gap on medical tourism between Emirati patients and Korean health professionals. |
2 | Dang HS et al., 2020 [26] | Grey System Theory in the Study of Medical Tourism Industry and Its Economic Impact. | International Journal of Environmental Research and Public Health | Research Article | PubMed | Asia-Pacific region; Grey system theory; Taiwan; economic impact; medical tourism industry; performance evaluation; sustainable development. | Tourism sources and healthcare medical infrastructures play a crucial role in promoting the healthcare travel industry, while cost advantage and marketing effectiveness were less considered. |
3 | Jun J, Oh KM, 2015 [30] | Framing risks and benefits of medical tourism: a content analysis of medical tourism coverage in Korean American community newspapers. | Journal of health Communication | Research Article | PubMed | Korean American community newspapers are rarely engaged in risk communication and lack sufficient information about potential risks of medical tourism while emphasizing diverse benefits. | |
4 | Kim C et al., 2020 [27] | Is Korea Ready to Be a Key Player in the Medical Tourism Industry? An English Education Perspective. | Iranian Journal of Public Health | Original Article | PubMed | Medical tourism; English education; Nursing; Korea | Nursing major students were satisfied with the English instructors but were not feeling that is enough to deal with foreign patients. Students felt that the teaching methodology should be changed to incorporate more medical content into the nursing English program. |
5 | Kim KL, Seo BR, 2019 [23] | Developmental Strategies of the Promotion Policies in Medical Tourism Industry in South Korea: A 10-Year Study (2009–2018). | Iranian Journal of Public Health | Original Article | PubMed | Medical tourism, Medical tourism industry, Medical service | International affairs and cultural aspects have a significant impact on the selection of medical tourism. |
6 | Kim M et al., 2017 [32] | From Servicescape to Loyalty in the Medical Tourism Industry: A Medical Clinic’s Service Perspective. | INQUIRY | Original Article | PubMed/ JSTOR | Republic of Korea; emotion; international medical tourist; loyalty; marketing; medical clinic; medical tourism; servicescapes; structural equation modeling. | The interrelationship of servicescapes, positive emotion, and satisfaction is essential in influencing international medical tourists’ loyalty to a medical clinic. |
7 | Kim S et al., 2019 [22] | Critical Success Factors of Medical Tourism: The Case of South Korea. | International Journal of Environmental Research and Public Health | Original Article | PubMed | Medical tourism; South Korea; Success factors; Supplier perspectives. | The medical tourism industry not only includes medical services but also involves tourism perspectives, supporting the patient and their companions to stay in a comfortable and pleasurable environment. |
8 | Park J, et al.,2017 [29] | The Effects of Price and Health Consciousness and Satisfaction on the Medical Tourism Experience. | Journal of Healthcare Management | Review Article | PubMed | Medical tourists’ price consciousness was significant with respect to their satisfaction with medical and travel services. Health consciousness also influenced their decision-making process. Health consciousness did not have a significant effect on tourists’ satisfaction with medical travel services. | |
9 | Park JK et al., 2020 [28] | Exploring Internal Benefits of Medical Tourism Facilitators’ Satisfaction: Customer Orientation, Job Satisfaction, and Work Performance. | Journal of Healthcare Management | Research Article | PubMed | Satisfaction with management is positively correlated with customer orientation and job satisfaction of medical tourism facilitators. Satisfaction with coworkers has a direct impact on customer orientation. | |
10 | Rokni L et al., 2017 [24] | Barriers of Developing Medical Tourism in a Destination: A Case of South Korea. | Iranian Journal of Public Health | Original Article | PubMed | Cultural competence; International healthcare; Korea; Linguistic proficiency; Medical tourism. | Lack of specialty and expertise among the health care practitioners in the scope of cross-cultural communication, seems to be the core barrier to development of medical tourism in Korea. |
11 | Rokni L et al., 2019 [21] | Improving Medical Tourism Services through Human Behaviour and Cultural Competence. | Iranian Journal of Public Health | Original Article | PubMed | Cultural competence; Human behaviour; Medical tourism; South Korea. | Challenges due to cultural and social background differences: 1) The personal characteristics of doctors. 2) External supports to be provided by the associated organizations. 3) Skillfulness, which implies the culturally oriented interaction with foreign patients. |
12 | Seo BR, Park SH, 2018 [20] | Policies to Promote Medical Tourism in Korea: A Narrative Review. | Iranian Journal of Public Health | Review Article | PubMed | International meditour coordinator; Korea; Medical sector; Medical tourism industry | In Korea, International Meditour Coordinator (IMC) s are contributing to the development and enhancement of competitiveness in Korea’s global healthcare industry. It is urgently necessary to establish human resource management policy guidelines in the medical tourism industry |
13 | Shin J et al., 2018 [31] | Utilization Status and Satisfaction with Medical Services in Nonresidential Foreign Medical Tourists Visiting a Korean Medicine Hospital. | Evidence-Based Complementary and Alternative Medicine | Research Article | PubMed | The most frequently used visiting channels were agencies. Nonresidential foreigners who received integrative medicine treatment expressed high satisfaction, but visiting and promotion channels were shown to be limited | |
14 | Sung S, Park HA, 2019 [25] | Perceived cultural differences in healthcare for foreign patients visiting South Korea: tool development and measurement. | BMC Health Services Research | Research Article | PubMed | Cultural differences; Culturally competent healthcare; Medical tourism; Nursing care; Tool development. | Foreign patients visiting South Korean hospitals perceived that the healthcare culture differed significantly from that of their home country. |