Table 1 Profile of T2DM patients attended primary health clinics in Kelantan (n = 772)

Age ^a

60.57

(10.04)

60.41

(9.79)

60.77

(10.37)

0.609^e

 Male

245

(31.7)

141

(32.5)

104

(30.8)

0.666^c

 Female

527

(68.3)

293

(67.5)

234

(69.2)

 Malay

738

(95.6)

405

(93.3)

333

(98.5)

< 0.001^c

 Non-Malay

34

(4.4)

29

(6.7)

5

(1.5)

 Married

562

(72.8)

316

(72.8)

246

(72.8)

0.993^c

 Single/divorce

210

(27.2)

118

(27.2)

92

(27.2)

 Lower education

737

(95.5)

411

(94.7)

326

(96.4)

0.246^c

 Higher education

35

(4.5)

23

(5.3)

12

(3.6)

 Employed

206

(26.7)

122

(28.1)

84

(24.9)

0.641^c

 Unemployed

566

(73.3)

312

(71.9)

254

(75.1)

Duration of diabetes (years)^b

6.40

(6.81)

6.39

(6.94)

6.43

(6.60)

0.751^d

Number of diabetic complications

0

(1)

0

(1)

0

(1)

0.935^d

Latest HbA1c^a

8.91

(2.30)

8.77

(2.23)

9.10

(2.37)

0.046^e

Average T2DM patients per day^a

24.6

(11.9)

32.1

(9.41)

17.0

(9.12)

< 0.002^e

Number of medical officers^b

6

(7)

8.5

(4)

2

(3)

0.001^d

Number of diabetes educators^b

1

(1)

1.5

(1)

1

(0)

0.055^d

Overall doctor-patient interaction satisfaction score (SKIP-11)^a

43.16

(5.93)

43.62

(5.95)

42.58

(5.86)

0.015^e

 Distress relief

15.79

(2.64)

15.94

(2.52)

15.59

(2.77)

0.008^e

 Rapport

16.27

(2.54)

16.37

(2.43)

16.15

(2.66)

0.188^e

 Interaction outcome

11.10

(2.57)

11.23

(2.69)

10.94

(2.42)

0.117^e