Physicians | |
 | Number of physicians (n = 10) |
Gender | |
 Female | 6 (60%) |
 Male | 4 (40%) |
Years of working in the polyclinic | |
  < 1–5 years | 4 (40%) |
 6–10 years | 1 (10%) |
  > 10 years | 5 (50%) |
Care model involved | |
 Teamlet (Part of a regular team comprising Family Physicians, Care Manager and Care Coordinator to manage patients with chronic conditions) | 3 (30%) |
 Non-Teamlet model (Manages patients of all profiles, both chronic & acute patients) | 5 (50%) |
Teamlet & Non-Teamlet model | 2 (20%) |
Patients (14 interviews were conducted with patients, and 2 interviews were conducted with patients’ caregivers) | |
 | Number of patients (n = 16) |
Gender | |
 Female | 9 (56%) |
 Male | 7 (44%) |
Race | |
 Chinese | 15 (94%) |
 Malay | 1 (6%) |
Age | |
 56–60 years old | 2 (13%) |
 61–65 years old | 3 (19%) |
 66–70 years old | 8 (50%) |
  > 70 years old | 3 (19%) |
Education level | |
 No formal education | 1 (6%) |
 Primary school | 5 (31%) |
 Secondary school | 8 (50%) |
 Polytechnic | 2 (13%) |
Employment status | |
 Retired and/or not looking for job | 10 (63%) |
 Working part time | 3 (19%) |
 Employed with full time job | 3 (19%) |
Living Situation | |
 Staying alone | 2 (13%) |
 Staying with family member(s) | 14 (88%) |
Number of chronic conditions | |
 2 | 5 (31%) |
 3 | 9 (56%) |
  > 3 | 2 (13%) |
Years of managing chronic conditions in the polyclinic | |
 1/2–2 years | 4 (25%) |
 3–4 years | 2 (13%) |
 5 or more years | 7 (44%) |
 Unable to recall the exact duration | 3 (19%) |