Domain of satisfaction | Satisfied n (%) | Unsatisfied n (%) |
---|---|---|
Process of care | 267 (94.01) | 17 (5.99) |
Interpersonal relationship/ communication | 120 (42.25) | 164 (57.75) |
Hospital environment | 187 (65.85) | 97 (34.15) |
Accessibility | 178 (62.68) | 106 (37.32) |
Cost of healthcare | 100 (35.21) | 184 (64.79) |
Overall satisfaction | 188 (62.20%) | 96 (33.80%) |