Target variables | Latent variables | Importance | Performance |
---|---|---|---|
Public trust | Public expectation | 0.371 | 66.608 |
Perceived quality | 0.467 | 56.361 | |
Perceived value | 0.297 | 58.932 | |
Public satisfaction | 0.634 | 57.753 | |
Public satisfaction | Public expectation | 0.584 | 66.608 |
Perceived quality | 0.737 | 56.361 | |
Perceived value | 0.467 | 58.932 | |
Perceived quality | Overall quality | 0.069 | 67.885 |
Information quality | 0.110 | 49.147 | |
Service quality | 0.135 | 60.476 | |
Policy quality | 0.472 | 50.256 | |
Quality of institutions | 0.354 | 62.708 |