Cate-gory | Case No. | Case Descriptions |
---|---|---|
Medicine | 1 | Stock out of a TB drug |
2 | Stock out of cotrimoxazole syrup (antibiotic used chiefly as prophylactic treatment for opportunistic infections among HIV+ children) | |
3 | Stock out of a malaria drug | |
4 | Stock out of injectable antibiotics | |
5 | Stock out of a TB drug (expired drugs on site) | |
6 | Stock out of cotrimoxazole | |
Infrastructure | 7 | Lack of appropriate space for TB services |
8 | Overflowing clinical waste pit at health facility (staff continued to dispose waste there even though full; terrible smell) | |
9 | Lack of warehouse for drugs | |
10 | Facility doors do not have locks, windows do not have screens, broken glass; threat of theft of medicines & lack of security in maternity ward | |
11 | Toilet broken in men’s ward | |
Performance | 12 | Mobile clinic interrupted service for 4+ months w/out explanation to community |
13 | Pharmacist told patient seeking ART drugs to come back the next day | |
14 | Government-employed HIV activist breached confidentiality by disclosing the health status of ART patients to others when drunk | |
15 | Clinician only observed & gave paracetamol, would not administer malaria test to a sick child | |
16 | Pharmacist seemingly discriminated against certain patients, not giving them medications; underlying issue was stock out of required drugs. | |
17 | Clinician told patient seeking wound dressing that facility was too busy & that she should come back at noon | |
18 | Client not recommended for rapid flow ART even though eligible | |
19 | Clinician requested bribes for labor and delivery services | |
20 | Clinician made ART patients wait while allowing other patients (family/friends) to skip the queue | |
21 | Untrained service agent in maternity attending births b/c nurse on duty did not know how | |
22 | Patients on hospital beds w/out sheets b/c technician was tired of changing sheets | |
23 | Mother left alone on a bed w/ no sheets after delivering in the middle of the night | |
24 | Clinician left a laboring woman alone in the maternity ward; she delivered w/only her mother-in-law & a service agent (not a qualified provider) present, & w/out proper hygiene (gloves) |