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Table 3 Satisfaction with ED visits (n = 69)

From: Health literacy among participants from neighbourhoods with different socio-economic statuses in the southern region of Hungary: a pilot study

  1
Not at all satisfied
2
Not satisfied
3
Neither satisfied nor dissatisfied
4
Satisfied
5
Very satisfied
6
Have not answered
Mean points
Administrators’ work 9 (13%) 7 (10.1%) 8 (11.6%) 24 (34.8%) 21 (30.4%) 3.59
Paramedics’ and nurses’ work 2 (2.9%) 6 (8.8%) 10 (14.7%) 21 (30.9%) 29 (42.6%) 3.97
Doctors’ work 3 (4.3%) 5 (7.2%) 14 (20.3%) 18 (26.1%) 29 (42%) 3.94
Medical orderlies’ work 5 (7.2%) 3 (4.3%) 13 (18.8%) 22 (31.9%) 23 (33.3%) 3 (4.3%) 3.67
Radiographers’ work 2 (2.9%) 5 (7.2%) 5 (7.2%) 21 (30.4%) 25 (36.2%) 11 (15.9%) 3.42
Information given about results 8 (11.6%) 3 (4.3%) 14 (20.3%) 20 (29%) 24 (34.8%) 3.71
Information given about current status 9 (13%) 4 (5.8%) 13 (18.8%) 24 (34.8%) 19 (27.5%) 3.58
Information given about the care process 9 (13%) 9 (13%) 17 (24.6%) 17 (24.6%) 17 (24.6%) 3.35
Information given about the whole procedure 14 (20.3%) 4 (5.8%) 12 (17.4%) 21 (30.4%) 18 (26.1%) 3.36
Cleanliness of the rooms 7 (10.1%) 6 (8.7%) 13 (18.8%) 20 (29%) 23 (33%) 3.67