| Communication and information | 8.33 | 93 | 0.8 | Side effects of drugs, and drug storage |
| Professional competence | 8 | 89 | 1.7 | Home based treatment, physically examined, sputum examination, sputum result, close contact examination, and treatment observer |
| Availability of TB DOT services | 6.5 | 72 | 1.5 | Waiting time, same health provider, service hour inconvenient, service available, and providers available |
| Patient-provider interaction and counseling | 5.67 | 63 | 1 | Respect, sufficient time, deal with problem, discrimination, privacy and affects life |
| Support | 4.17 | 46 | 4 | Transport support and food support |
| Affordability | 4 | 44 | 0.4 | transportation cost |
| TB-HIV relationship | 3 | 33 | 0.9 | TB-HIV, prevent HIV and HIV test |
| Infrastructure | 2.67 | 30 | 1.1 | Sputum collection room, waiting room, sunlight available, provide mask, toilet usable and safe drinking water |
| Stigma | 2.67 | 30 | 0.3 | No improvement required |
