Topics | Frequency among study participants | ||
---|---|---|---|
Interviews with suppliers (n = 16) | Interviews with community (n = 16) | Focus group discussions with community (n = 49) | |
Having awareness about antibiotic regulations | 13 (81%) | ||
Customers used previous prescription or others’ prescription | 3 (19%) | 4 (25%) | 6 (12%) |
Regulation enforcement is challenging | 10 (62%) | ||
Customers asked for specific antibiotics | 7 (44%) | 3 (19%) | |
Customers returned unused medicines | 9 (56%) | 1 (6%) | 2 (4%) |
Drug store as primary healthcare point of contact | 9 (56%) | 10 (20%) | |
Recalled common illness that antibiotics were sold/ purchased for (inflammation, sore throat, cold, headache) | 13 (81%) | 5 (31%) | 8 (16%) |
Reduce antibiotic sold would affect their business | 9 (56%) | ||
Selling/ purchasing incomplete antibiotic dose | 15 (94%) | 8 (50%) | 7 (14%) |
Customers do not complete their antibiotic course | 11 (69%) | 12 (75%) | 17 (35%) |
Keep selling unused medicines returned from customers | 6 (37%) | 1 (2%) | |
Knowledge: unsure about antibiotics | 15 (94%) | ||
Knowledge: unsure about antibiotic resistance | 15 (94%) | ||
Think that there are many suppliers in the area | 6 (37%) | 2 (12%) | 9 (18%) |
Selling antibiotics in a small plastic bag mixed with other medicines | 9 (56%) | 1 (6%) answered by respondent; 7 (44%) observed by interviewer | |
Antibiotics present an important revenue for the suppliers (20–40% total sales) | 9 (56%) | ||
Selling unnecessary antibiotics to increase revenue | 4 (25%) | ||
Sell antibiotics as customer preference | 10 (62.5%) | 4 (25%) | 7 (14%) |
Selling antibiotics for animals | 2 (12%) | ||
Selling antibiotics without prescription | 15 (94%) | 10 (62%) | 22 (45%) |
Selling unnecessary antibiotics | 6 (37%) | 2 (12%) | 4 (8%) |
Information sources for medicines from package inserts or from internet | 12 (75%) | ||
Source of supply for medicines was from pharmaceutical companies (get directly from the companies or delivered by the pharmaceutical representatives) | 16 (100%) | ||
Inappropriate storage condition | 8 (50%) | ||
Taking antibiotic as habit when get sick | 6 (37%) | 7 (14%) |