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Table 1 Cognitive Interviewing Problem Codes

From: Psychometric assessment of the Post- Secondary Student Stressors Index (PSSI)

Problem Code

Description

Corrective Action

[1] Clarity

Respondent was confused by the item wording, or felt that it was ambiguous.

Change in wording

[2] Relevance

Respondent felt that the item addressed an issue not relevant to student stress.

Change in wording Delete the item

[3] Recall

Respondent had trouble recalling or remembering information required for answer.

Change in wording Change response categories

[4] Redundancy

Respondent felt the item did not add value in the context of other items.

Delete the item

[5] Bias

Respondent felt the wording of the item encouraged them to respond in a certain way.

Change in wording Change order of items

[6] Comprehensive

Respondent felt there was an indicator missing from the list.

Add an item