Table 2 Binary logistic regression testing factors associated with experience of the claims process
Factor | Sample Characteristics | Positive Experience | Negative or Neutral Experience | Binary Logistic Regression | |||||
|---|---|---|---|---|---|---|---|---|---|
N | col % | N | row % | N | row % | AOR | 95% CIs | p value | |
Total | 10946 | 100.0 | 8431 | 77.0 | 2515 | 23.0 | n/a | ||
Age categor | |||||||||
15 to 35 years | 2849 | 26.0 | 2248 | 78.9 | 601 | 21.1 | 1.00 | ||
36 to 55 years | 5495 | 50.2 | 4110 | 74.8 | 1385 | 25.2 | 1.01 | (0.90,1.14) | 0.856 |
56 + years | 2602 | 23.8 | 2073 | 79.7 | 529 | 20.3 | 1.33 | (1.16,1.53) | < 0.001 |
Sex | |||||||||
Female | 3950 | 36.1 | 2897 | 73.3 | 1053 | 26.7 | 1.00 | ||
Male | 6996 | 63.9 | 5534 | 79.1 | 1462 | 20.9 | 1.22 | (1.10,1.34) | < 0.001 |
General health | |||||||||
Very Good/Excellent | 4253 | 38.9 | 3705 | 87.1 | 548 | 12.9 | 1.00 | ||
Poor/Fair/Good | 6627 | 60.5 | 4678 | 70.6 | 1949 | 29.4 | 0.37 | (0.33,0.41) | < 0.001 |
Missing | 66 | 0.6 | |||||||
Condition | |||||||||
Musculoskeletal Conditions | 6490 | 59.3 | 4927 | 75.9 | 1563 | 24.1 | 1.00 | ||
Fractures | 1346 | 12.3 | 1138 | 84.5 | 208 | 15.5 | 1.50 | (1.28,1.77) | < 0.001 |
Neurological Injury & Disease | 210 | 1.9 | 164 | 78.1 | 46 | 21.9 | 1.18 | (0.84,1.67) | 0.334 |
Mental Health Conditions | 643 | 5.9 | 343 | 53.3 | 300 | 46.7 | 0.47 | (0.39,0.55) | < 0.001 |
Other traumatic | 1881 | 17.2 | 1559 | 82.9 | 322 | 17.1 | 1.30 | (1.13,1.49) | < 0.001 |
Other diseases | 365 | 3.4 | 293 | 80.3 | 72 | 19.7 | 1.13 | (0.86,1.48) | 0.389 |
Missing | 11 | 0.1 | |||||||
Jurisdiction | |||||||||
Queensland | 2183 | 19.9 | 1775 | 81.3 | 408 | 18.7 | 1.00 | ||
Tasmania | 1076 | 9.8 | 826 | 76.8 | 250 | 23.2 | 0.86 | (0.71,1.04) | 0.117 |
Western Australia | 1491 | 13.6 | 1227 | 82.3 | 264 | 17.7 | 1.08 | (0.90,1.30) | 0.382 |
Seacare | 258 | 2.4 | 193 | 74.8 | 65 | 25.2 | 0.65 | (0.47,0.90) | 0.010 |
New South Wales | 1534 | 14.0 | 1180 | 76.9 | 354 | 23.1 | 0.77 | (0.64,0.91) | 0.002 |
South Australia | 1329 | 12.1 | 1021 | 76.8 | 308 | 23.2 | 1.02 | (0.85,1.22) | 0.857 |
Comcare | 785 | 7.2 | 558 | 71.1 | 227 | 28.9 | 0.85 | (0.68,1.05) | 0.126 |
Northern Territory | 280 | 2.6 | 189 | 67.5 | 91 | 32.5 | 0.51 | (0.38,0.68) | < 0.001 |
Victoria | 2010 | 18.4 | 1462 | 72.7 | 548 | 27.3 | 0.74 | (0.63,0.87) | < 0.001 |
Days to lodge claim | |||||||||
Less than 7 days | 3639 | 33.2 | 2962 | 81.4 | 677 | 18.6 | 1.00 | ||
7 to 13 days | 2382 | 21.8 | 1867 | 78.4 | 515 | 21.6 | 0.91 | (0.79,1.04) | 0.161 |
14 to 27 days | 2151 | 19.7 | 1654 | 76.9 | 497 | 23.1 | 0.86 | (0.75,1.00) | 0.044 |
28 to 55 days | 1379 | 12.6 | 1008 | 73.1 | 371 | 26.9 | 0.77 | (0.66,0.91) | 0.002 |
56 to 83 days | 494 | 4.5 | 346 | 70.0 | 148 | 30.0 | 0.70 | (0.56,0.87) | 0.002 |
84 to 180 days | 549 | 5.0 | 370 | 67.4 | 179 | 32.6 | 0.63 | (0.50,0.78) | < 0.001 |
Over 180 days | 351 | 3.2 | 223 | 63.5 | 128 | 36.5 | 0.60 | (0.46,0.77) | < 0.001 |
Missing | 1 | 0.0 | |||||||
Employer type | |||||||||
Premium-paying | 9895 | 90.4 | 7689 | 77.7 | 2206 | 22.3 | 1.00 | ||
Self-insured | 1051 | 9.6 | 742 | 70.6 | 309 | 29.4 | 0.75 | (0.63,0.88) | < 0.001 |
Time post claim | |||||||||
6 to 11 months | 8182 | 74.7 | 6365 | 77.8 | 1817 | 22.2 | 1.00 | ||
12 to 17 months | 1268 | 11.6 | 974 | 76.8 | 294 | 23.2 | 0.97 | (0.83,1.13) | 0.653 |
More than 18 months | 1496 | 13.7 | 1092 | 73.0 | 404 | 27.0 | 0.78 | (0.67,0.89) | < 0.001 |
Year of interview | |||||||||
2013 | 2486 | 22.7 | 1885 | 75.8 | 601 | 24.2 | 1.00 | ||
2014 | 4304 | 39.3 | 3304 | 76.8 | 1000 | 23.2 | 1.11 | (0.97,1.26) | 0.119 |
2016 | 4156 | 38.0 | 3242 | 78.0 | 914 | 22.0 | 1.17 | (1.03,1.34) | 0.018 |