Workplace factor | Definition |
---|---|
Organizational culture | The work environment is characterized by trust, honesty and fairness. |
Psychological and social support | Co-workers and supervisors are supportive of employees’ psychological and mental health concerns, and respond appropriately as needed. Employees perceive and are aware of organizational support. |
Clear leadership and expectations | There is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are potential changes. |
Civility and respect | Employees are respectful and considerate in their interactions with one another, as well as with customers, clients and the public. |
Psychological demands | There is a good fit between employees’ interpersonal and emotional competencies, and the requirements of the position they hold. |
Growth and development | Employees receive encouragement and support in the development of their interpersonal, emotional and job skills. |
Recognition and reward | There is appropriate acknowledgement and appreciation of employees’ efforts in a fair and timely manner. |
Involvement and influence | Employees are included in discussions about how their work is done and how important decisions are made. |
Workload management | Tasks and responsibilities can be accomplished successfully within the time available. |
Engagement | Employees enjoy and feel connected to their work and feel motivated to do their job well. |
Balance | There is recognition of the need for balance between the demands of work, family and personal life. |
Psychological protection | Employee psychological safety is ensured. |
Protection of physical safety | Management takes appropriate action to protect the physical safety of employees. |