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Table 2 Details of survey subscales

From: Comparing the eating out experiences of consumers seeking to avoid different food allergens

Survey subscale Survey itema
(R) = Reverse scored
Response scale Cronbach’s alpha
Reliance on speaking to staff - I am happy to ask serving staff about allergens in the food they are serving
- I ask to speak to the manager if I want more information about allergens in the dishes
- I ask to speak to the chef if I want more information about the meal being cooked for me
- I don’t like asking staff questions about allergens (R)
- I feel awkward and embarrassed to ask staff questions about the food they are serving (R)
0 ➔ 6
Never ➔ Always
.685
Satisfaction with written information - Menu information online (R)
- The menu displayed outside the place (R)
- The menu displayed at the counter (R)
- The menu at the Table (R)
- Phone apps (R)
- Information folder about ingredients of foods being served (R)
1 ➔ 5
Very satisfied ➔ Very dissatisfied
.827
Staff as an additional information source - Even if there was information about allergens on the menu I would like to ask a member of staff about the dish (R)
- No matter how good the written information is I would prefer to talk to staff (R)
1 ➔ 5
Strongly agree ➔ Strongly disagree
.834
Preference for a separate allergen menu - I would like to see separate menus for people with particular food intolerance or allergies. (R)
- I want to know from the menu how the food is cooked not just what is in it (R)
- It is reasonable to expect that there are separate menus to help people avoid particular allergens (R)
1 ➔ 5
Strongly agree ➔ Strongly disagree
.730
Menu invites you to ask staff about allergens - I like it when it says in the menu that they welcome customers with allergies and intolerances asking about dishes (R) 1 ➔ 5
Strongly agree ➔ Strongly disagree
Single item
Sign invites you to ask staff about allergens - I like it when there is a sign up that says that they welcome customers with allergies and intolerances asking about dishes (R) 1 ➔ 5
Strongly agree ➔ Strongly disagree
Single item
  1. aSurvey items were not subject to factor analysis