Table 2 Details of survey subscales
From: Comparing the eating out experiences of consumers seeking to avoid different food allergens
Survey subscale | Survey itema (R) = Reverse scored | Response scale | Cronbach’s alpha |
|---|---|---|---|
Reliance on speaking to staff | - I am happy to ask serving staff about allergens in the food they are serving - I ask to speak to the manager if I want more information about allergens in the dishes - I ask to speak to the chef if I want more information about the meal being cooked for me - I don’t like asking staff questions about allergens (R) - I feel awkward and embarrassed to ask staff questions about the food they are serving (R) | 0 ➔ 6 Never ➔ Always | .685 |
Satisfaction with written information | - Menu information online (R) - The menu displayed outside the place (R) - The menu displayed at the counter (R) - The menu at the Table (R) - Phone apps (R) - Information folder about ingredients of foods being served (R) | 1 ➔ 5 Very satisfied ➔ Very dissatisfied | .827 |
Staff as an additional information source | - Even if there was information about allergens on the menu I would like to ask a member of staff about the dish (R) - No matter how good the written information is I would prefer to talk to staff (R) | 1 ➔ 5 Strongly agree ➔ Strongly disagree | .834 |
Preference for a separate allergen menu | - I would like to see separate menus for people with particular food intolerance or allergies. (R) - I want to know from the menu how the food is cooked not just what is in it (R) - It is reasonable to expect that there are separate menus to help people avoid particular allergens (R) | 1 ➔ 5 Strongly agree ➔ Strongly disagree | .730 |
Menu invites you to ask staff about allergens | - I like it when it says in the menu that they welcome customers with allergies and intolerances asking about dishes (R) | 1 ➔ 5 Strongly agree ➔ Strongly disagree | Single item |
Sign invites you to ask staff about allergens | - I like it when there is a sign up that says that they welcome customers with allergies and intolerances asking about dishes (R) | 1 ➔ 5 Strongly agree ➔ Strongly disagree | Single item |