Table 1 Factor loadings of items measuring perceived quality of patient-provider interactions (exploratory factor analysis, promax rotation)
From: Antenatal care satisfaction in a developing country: a cross-sectional study from Nigeria
Items | Standardized Coefficient | |
|---|---|---|
Factor 1 | Factor 2 | |
The health staff are courteous and respectful | 0.31 | 0.15 |
The health workers in this facility are extremely thorough and careful. | 0.42 | 0.16 |
You trust in the skills and abilities of the health workers of this facility. | 0.63 | 0.00 |
You completely trust the health worker’s decisions about medical treatments in this facility. | 0.59 | −0.04 |
The health workers in this facility are very friendly and approachable. | 0.61 | − 0.09 |
The health workers in this facility are easy to make contact with. | 0.35 | 0.19 |
The amount of time you spent waiting to be seen by a health provider was reasonable. | −0.02 | 0.40 |
You had enough privacy during your visit. | −0.04 | 0.46 |
The health worker spent a sufficient amount of time with you | 0.01 | 0.60 |
The hours the facility is open are adequate to meet your needs | −0.02 | 0.58 |