Outcome variable | Coefficient | 95% CI | P-value | |
---|---|---|---|---|
Waiting time for consultation | Intercept | 23.05 | / | / |
Baseline trend | −0.09 | −0.31 ~ 0.12 | 0.37 | |
Level change | −3.49 | −5.38 ~ −1.61 | 0.003 | |
Trend change | −0.12 | −0.24 ~ −0.03 | 0.07 | |
Waiting time for filling prescription | Intercept | 32.88 0.479 | / | / |
Baseline trend | −0.39 ~ 1.35 | 0.26 | ||
Level change | −8.70 −1.09 | −16.12 ~ −1.29 | 0.02 | |
Trend change | −1.76 ~ −0.42 | 0.003 | ||
Outpatient satisfaction score towards consulting doctors | Intercept | 4.41 | / | / |
Trend change | 0.01 | −0.005 ~ 0.03 | 0.17 | |
Outpatient satisfaction score towards pharmacy services | Intercept | 3.91 | / | / |
Trend change | 0.05 | 0.03 ~ 0.07 | 0.000 |