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Table 3 Key qualitative domains and themes

From: Strengthening the role of Community Health Representatives in the Navajo Nation

Qualitative domains Key qualitative themes
Clinic-Community Linkages CHRs perceive that COPE has helped:
• Strengthen PHN-CHR alliances
• Introduce case management to Service Units
• Create CHR access to the HER
• Improved bonds among CHR teams
• Supported communication and coordination of care in Service Units
Client Interactions • CHRs enroll COPE clients in many different ways
• Most, but not all, COPE clients were individuals with DM
• Individual decisions by CHRs related to enrolling a patient in COPE included whether or not a patient had uncontrolled DM, how long they had DM, their blood sugar and/or A1c at one or several visits, and their vital signs