Skip to main content

Table 3 Key qualitative domains and themes

From: Strengthening the role of Community Health Representatives in the Navajo Nation

Qualitative domains

Key qualitative themes

Clinic-Community Linkages

CHRs perceive that COPE has helped:

• Strengthen PHN-CHR alliances

• Introduce case management to Service Units

• Create CHR access to the HER

• Improved bonds among CHR teams

• Supported communication and coordination of care in Service Units

Client Interactions

• CHRs enroll COPE clients in many different ways

• Most, but not all, COPE clients were individuals with DM

• Individual decisions by CHRs related to enrolling a patient in COPE included whether or not a patient had uncontrolled DM, how long they had DM, their blood sugar and/or A1c at one or several visits, and their vital signs