From: Strengthening the role of Community Health Representatives in the Navajo Nation
Qualitative domains | Key qualitative themes |
---|---|
Clinic-Community Linkages | CHRs perceive that COPE has helped: • Strengthen PHN-CHR alliances • Introduce case management to Service Units • Create CHR access to the HER • Improved bonds among CHR teams • Supported communication and coordination of care in Service Units |
Client Interactions | • CHRs enroll COPE clients in many different ways • Most, but not all, COPE clients were individuals with DM • Individual decisions by CHRs related to enrolling a patient in COPE included whether or not a patient had uncontrolled DM, how long they had DM, their blood sugar and/or A1c at one or several visits, and their vital signs |