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Table 2 CHR survey questions

From: Strengthening the role of Community Health Representatives in the Navajo Nation

CHR Case Load

How many chapters do you currently cover?

How many clients do you have in each of these categories: COPE clients? Non-COPE clients? High Risk clients?

How many years have you worked as a CHR?

Services Provided

How many home visits a month do you make to COPE Clients? Non-COPE clients? High Risk Clients?

How often do you provide health education to your clients?

How often do you work with your client to set goals?

How often do you check your client’s blood pressure?

How often do you check your client’s blood sugar?

During an average home visit to a client, how long do you spend providing health education?

During an average home visit to a client, how many health educations do you provide?

Training and Team Communication

How useful are COPE Motivational Interviewing trainings for you?

How useful are COPE monthly Health Trainings (flipchart trainings?)

Do you feel that you receive enough training for your work as a CHR?

How do you feel about the amount of time you spend in COPE training each month?

How easy is it for you to get a hold of a provider about a client?

How easy is it for you to get a hold of a PHN about a client?

Do you feel comfortable speaking Navajo with your clients?

Perception of COPE

Because of COPE, are you able to help clients make healthy changes in their diet?

Because of COPE, are you able to help clients make health changes in exercise?

Because of COPE, are you able to help clients make health changes in taking their medications?

Because of COPE, are you able to help clients make healthy changes in seeing providers more regularly (like the doctor, nutritionist, or DM Educator)?

Do you think COPE is helping to improve the referral process from provider to CHRs?

Do you think COPE is helping to improve client communication between CHRs and providers (including nurses, providers, other specialists)?

Do you feel that COPE is helping CHRs and PHNs work more effectively together?

Because of COPE, do you think that CHRs help patients lower their A1C?

Because of COPE, do you think that CHRs help patients lower their blood pressure?

If your service unit holds COPE case management meetings, are these helpful for you?

If your service unit does not hold case management meetings, would you like case management meetings in your service unit?