Discussion Groups Participants (N = 37) | |
Top executives Human Resources Director - Benefits Assistant Vice President – Total Benefits Assistant Vice President – Group Benefits Human Resources Director – Business Middle management Manager Disability Benefits Manager Human Resources (n = 3) Contract Writer - Benefits Account Executive - Business Account Executive (n = 2) Research Specialists (n = 2) Employment Practices Consultant Coordinator for Strategic Projects Senior Medical Benefits Analyst Auditor Benefits Payments Manager of Strategic Projects Frontline consultants Health Management Consultant Group Disability Consultants (n = 3) Claims Consultants (n = 3) Group Retirement Benefits Consultants (n = 2) Disability Consultants – Benefits (n = 3) Disability Consultants (n = 3) Medical and Dental Claims Consultants (n = 3) | |
Interviews N = 4 | |
Human Resources Director - Benefits Supervisor, Claims benefits Benefits Manager Claims Consultant |