Table 6 OHC professionals’, re-integration coaches’ and job hunting officers’ satisfaction with the tailored RTW program
From: Offering a tailored return to work program to cancer survivors with job loss: a process evaluation
| Topics | OHC professionals (N=68)a | Re-integration coaches (N=52)a | Job hunting officers (N=48)a |
|---|---|---|---|
| Satisfaction (score range 1–5)b | Mean (SD) | Mean (SD) | Mean (SD) |
| To what extent are you satisfied with: | |||
| -Protocol for delivering the program | N/A | 3.8 (0.4) | 3.7 (0.8) |
| -Instructions from my own organization | N/A | 4.4 (0.5) | 4.0 (0.5) |
| -Options to deviate within the program protocol | N/A | 3.9 (0.6) | 3.7 (1.0) |
| -Options for tailoring the program to participants’ needs | N/A | 3.5 (0.7) | N/A |
| -Communication with a contact person within your organization | N/A | 4.0 (0.6) | 3.7 (0.6) |
| -Communication with the researchers | N/A | 3.6 (0.5) | 3.6 (0.7) |
| -Communication with the OHC professionals during the program | N/A | 3.0 (0.8) | 3.1 (0.8) |
| -Transfer from the re-integration coach to the job hunting officers | N/A | 3.7 (1.1) | 3.8 (0.6) |
| -Communication with the job hunting officers | N/A | 3.3 (1.3) | N/A |
| -Communication with the re-integration coach | N/A | N/A | 3.8 (0.5) |
| - Program completion and final contact with the participant | N/A | 4.3 (0.6) | 3.6 (0.8) |
| -General information about the program through the SSA | 3.7 (1.0) | N/A | N/A |
| -Information about your patient participating in the program | 3.6 (0.9) | N/A | N/A |
| -Opportunities to deliberate with the researchers | 3.4 (0.8) | N/A | N/A |
| -Information regarding the content of your patients’ program | 3.5 (0.9) | N/A | N/A |
| -Opportunities to deliberate with the re-integration coach | 3.2 (1.0) | N/A | N/A |
| -Final report from the re-integration coach | 3.5 (1.1) | N/A | N/A |
| -Information about your patients’ transfer to job hunting agencies | 3.3 (1.0) | N/A | N/A |
| -Opportunities to deliberate with the job hunting officers | 3.2 (1.0) | N/A | N/A |
| -Final report from the job hunting officers | 3.4 (1.0) | N/A | N/A |
| Overall satisfaction score | 3.4 (0.2) | 3.8 (0.4) | 3.7 (0.2) |
| Experience statements (score range 1–5)c | Mean (SD) | Mean (SD) | Mean (SD) |
| -The program fit well into my organization | 3.7 (0.8) | 4.5 (0.6) | 4.4 (0.7) |
| -Before the program started, the program objective was clear to me | 3.3 (1.0) | 4.6 (0.5) | 4.4 (0.6) |
| -Delivering the program was similar to my usual job demands | N/A | 4.5 (0.6) | 4.1 (1.0) |
| -Cooperating with the program agreed with my usual work tasks | 3.7 (0.7) | N/A | N/A |
| -Before the program started, I was excited about it | N/A | 4.7 (0.5) | 4.6 (0.5) |
| -It was easy to follow the program protocol | N/A | 3.9 (0.7) | 3.5 (1.1) |
| -In hindsight, it was useful for me to participate in the program | N/A | 4.2 (0.8) | 4.2 (0.6) |
| -I was able to deliver my usual care alongside the program | 3.6 (0.8) | N/A | N/A |
| -In the future, I would work with such a program again | 3.8 (0.8) | 4.6 (0.6) | 4.5 (0.7) |
| Overall experience score | 3.6 (0.2) | 4.4 (0.3) | 4.2 (0.4) |
| Time consumption of the program | N (%) | N (%) | N (%) |
| Delivering, or cooperating with, the program took up extra work time: | |||
| -Yes and I did mind that | 7 (10.3) | 3 (5.8) | 1 (2.1) |
| -Yes but I did not mind that | 12 (17.6) | 41 (78.8) | 45 (93.8) |
| -Neutral | 17 (25.0) | 9 (15.4) | 1 (2.1) |
| -No | 29 (42.6) | 0 (0.0) | 1 (2.1) |