Table 1 Sub-categories, categories and main-categories on experiences of context in the NeoKIP intervention

Knowing how to ensure support from authorities

Local authorities need to be involved

Support and collaboration of local authorities and other communal stakeholders

Support of local authorities ensures the running of the project

Involvement of local authorities is crucial

Decisions made in top-down processes

Authorities help dealing with reimbursement issues

Being supported by authorities assures the collaboration of communal stakeholders

Collaboration with representatives of local organisations ensures the running of the project

Collaboration of other communal stakeholders is needed

Collaboration among stakeholders supports the running of the project

Increased health awareness influences users’ requests for health services

Users’ utilization of health services motivates health providers

Incentives to, and motivation of, participants

Appreciation and trust of users motivates health care providers

Gaining new knowledge is a benefit of the running of the project

Recognition of benefits among MNHG members is needed

Recognizing the project’s results helps running the project

Strengthening relationship among individuals supports the running of the project

Working in a multi-stakeholder group supports the running of the project

Information sharing supports the running of the project

Participants of “projects” expecting to be reimbursed

Reimbursement is important but can be balanced by a perceived importance

Participants of “meetings” expecting to be reimbursed

Money needed to run project in order to provide for transports and meals

Recognizing project’s importance outweighs necessity to reimburse

Enthusiasm of MNHG members supports the running of the project

Sense of responsibility of MNHG members supports the running of the project

Understanding cultural differences of the various ethnic groups is needed for running the project

Acknowledging the disadvantaged groups in society is important to reach the whole population

Low health care coverage and utilization

Language diversity is a barrier for communication

Difficult weather hinders accessibility to health care facilities

Accessibility and affordability among users influence health care utilization

Difficult transportation hinders accessibility to health care facilities

Service fee influences people’s health care utilization

Lack of professional competencies influences service provision

Lack of resources hinders health service provision

Lack of time constrains the running of the project

Infrastructure of health facilities influences service provision

Lack of workforce hinders implementation of group activities

In remote areas, lack of resources further hampers the implementation of health services